Scott Kerr

Scott Kerr Email and Phone Number

Head of Business Analysis and Quality @ Solvd.
Hamilton, GB
Scott Kerr's Location
Bothwell, Scotland, United Kingdom, United Kingdom
Scott Kerr's Contact Details

Scott Kerr personal email

n/a

Scott Kerr phone numbers

About Scott Kerr

Highly motivated and energetic leader with a proven ability to inspire and lead high-performing teams across the UK and international landscapes. Consistently achieves objectives and exceeds expectations while delivering large scale IT transformation projects on time and within budget. Possesses Six Sigma Black Belt training and toolkit expertise, complementing specialties in Data Analysis, Change Management, Financial and Risk Management, and Strategy Development. Dedicated to delivering sustainable benefits for clients and customers through innovative approaches and effective implementation strategies.Specialties: Able to make a meaningful and measurable contribution to any role through effective influencing, negotiating, qualitative and analytical skills to deliver solutions.

Scott Kerr's Current Company Details
Solvd.

Solvd.

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Head of Business Analysis and Quality
Hamilton, GB
Website:
solvd.solutions
Employees:
81
Scott Kerr Work Experience Details
  • Solvd.
    Head Of Business Analysis And Quality
    Solvd.
    Hamilton, Gb
    View
  • Eviden
    Head Of Experience Management & Conversational Analytics
    Eviden Sep 2023 - Present
    Glasgow, Scotland, United Kingdom
    View
  • Atos
    Cx Consultant Ne
    Atos Jan 2022 - Sep 2023
    Northern Europe
    View
  • Atos
    Senior Interaction Analytics Manager
    Atos Mar 2019 - Jan 2022
    Glasgow, United Kingdom
    View
  • Ember Group
    Senior Analytics Consultant
    Ember Group Oct 2018 - Mar 2019
    Glasgow, United Kingdom
    View
  • Sky
    Speech Analytics Transformation Manager
    Sky May 2015 - Oct 2018
    Uk Wide
    View
  • British Gas
    Speech Analytics Project Manager
    British Gas Nov 2011 - May 2015
    Throughout The Uk
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  • British Gas
    Operations Support Manager
    British Gas Jul 2008 - Nov 2011
    Stockport, Leicester, Leeds And Uddingston
    View
  • Brtish Gas
    Operational Improvement Team
    Brtish Gas Jan 2008 - Jul 2008
    Stockport, United Kingdom
    Reviewing national schedule resource position to identify cost avoidance options. Identified 750k annual savings of which 60% were realised.
    View
  • British Gas
    Resource Manager
    British Gas Jun 2003 - Dec 2007
    Hybrid
    Experienced Resource, Change & Insight Manager with over ten years experience in the Contact Centre industry, working in multi channel resource delivery for c.1k seats.
    View

Scott Kerr Skills

Stakeholder Management Contact Centers Customer Experience Management Project Delivery Performance Management Outsourcing Call Centers Business Process Team Leadership Business Transformation Process Improvement Project Management Team Management Business Process Improvement Six Sigma Change Management Service Delivery Operations Management Crm Resource Management Speech Analytics Customer Relationship Management

Scott Kerr Education Details

  • University Of Western Scotland
    University Of Western Scotland
    Busines Management

Frequently Asked Questions about Scott Kerr

What company does Scott Kerr work for?

Scott Kerr works for Solvd.

What is Scott Kerr's role at the current company?

Scott Kerr's current role is Head of Business Analysis and Quality.

What is Scott Kerr's email address?

Scott Kerr's email address is sc****@****ica.com

What is Scott Kerr's direct phone number?

Scott Kerr's direct phone number is +4420874*****

What schools did Scott Kerr attend?

Scott Kerr attended University Of Western Scotland.

What skills is Scott Kerr known for?

Scott Kerr has skills like Stakeholder Management, Contact Centers, Customer Experience, Management, Project Delivery, Performance Management, Outsourcing, Call Centers, Business Process, Team Leadership, Business Transformation, Process Improvement.

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