Scott Kessler Email and Phone Number

Product portfolios included checkout flow, order submission, payment, delivery tracking and ecommerce service layer.-Delivered online tipping, online payment for carryout orders, enabled alcohol sales online, and increased bottom of funnel conversion by reducing friction in the check out flow.-Delivered an ecommerce API platform to support internal and external applications including the a new Pizza Hut mobile app (launched Q2 2019)

Directed the efforts of cross-functional teams built to solve high priority, high visibility business problems from definition, project scope, technical strategy, business case development, through project execution.• Lead the AT&T Partner Exchange mobility automation strategy resulting in the creation of a robust set of RESTful APIs reducing the cost of doing business with AT&T for our solution provider partners• Built an informal cross-functional team and repeatable research and development business process to enable the delivery of future APIs across products fundamentally changing the way AT&T Partner Exchange utilizes project teams• Directed the technical project and support process to enable AT&T Partner Exchange to bring the Apple DEP program to solution providers resulting in millions of dollars in revenue• Built a project intake process that was successfully transitioned to the capital management team• Delivered Sales Compensation Automation to the business in 2016 on time and under budget; a project that two previous teams failed to execute

Analyze, Identify and drive platform and process improvements to increase no-touch efficiency, enable platform consumption and improve overall customer experience.• Owned functionality and product lifecycle development initiatives from business requirements to automation for our Billing as a Service and Network Operation Center as a Service programs• Developed partnerships with third party software and integration companies to enable API consumption that resulted in increased revenues• Identified and corrected process gaps that resulted in millions of dollars in revenue• Identified and implemented the completion of critical operational initiatives including reducing operational handle times and operational task

Directed marketing activity by building and leveraging both internal and external partnerships to increase AT&T brand awareness and product penetration within partner accounts.• Analyzed market segmentation data to identify most effective product offerings• Developed customized marketing plans for key properties based on market segmentation data• Integrated product referral strategies into existing partner workflows• Managed AT&T brand integration into new and existing partner marketing initiatives • Finished #1 in North Central Region in attainment December 2013 in first year (#2 in November)

Managed the overall daily operations of multi-million dollar locations including exceeding assigned sales performance goals and profitability criteria; Responsible for performance evaluation, staffing, scheduling, inventories, audits, and cash receipts. • Developed and coached sales processes and integrated product value proposition• Analyzed performance data and built development plans to increase overall team performance• Designed and facilitated product sales training for over 100 sales consultants in northern Ohio• Increased revenue, profitability, and customer satisfaction at multiple retail locations• Selected for the retail management development program for future business leaders and have finished in the top 1% for overall store performance.

Managed nationwide sales production and profitability within large strategic partners for a multi-billion dollar company. Developed and directed comprehensive business integration plans for new strategic partners. • Evaluated product offering by understanding product positioning, and growth opportunity of each product within the partner’s specific business model and target market.• Developed and facilitated product sales training for external partner sales forces• Optimized workflows within strategic partners by utilizing internal technology to better position our products• Directed cross-functional teams to integrate inter-company bridges between servers• Designed and presented vital internal communications to field sales organization

Drove sales and distribution of wine and craft beer products within an assigned territory. Partnered with suppliers and winemakers to create brand awareness of their products.• Developed relationships within new and existing accounts to maximize product distribution in large retail chains and independent retail locations• Increased territory sales revenue by 50% over three years becoming the third largest revenue producer in the house• Developed custom product marketing materials for on and off premise customers to enhance point of sale marketing• Coordinated promotional events with retailers, restaurant owners and suppliers• Earned company recognition including Salesman of the Month (multiple) and top salesman for the coastal division in 2006