Scott Klappstein Email & Phone Number

Edmonton, Alberta, Canada

Edmonton, Canada Area

• Management of all work-related injuries, account management and cost forecasting • Responsibility for the management of all duty to accommodate claims involving non-occupational injury for CN employees.• Submission of employer position statements and attendance at hearings for all levels of appeal.• Attendance at industry task force meetings for employers in British Columbia in relation to workers’ compensation and occupational health and safety.• Analysis, reporting and metric generation for all Workers’ Compensation assessment costs for all Boards in Canada. Comprehensive knowledge of WCB rating systems across the country.

Edmonton, Canada Area

• Responsibility for the management of all RCMP informal motor vehicle accident, employee benefit, property damage and bodily injury claims across the Northwest Region (Alberta, Saskatchewan, Manitoba, Northwest Territories, and Nunavut). This includes management of a regional call centre and insurance adjusting office.• Responsibility for the management of all RCMP formal civil claims, human rights claims and judicial reviews across the Northwest Region.• Supervision of all civil litigation unit employees in both Edmonton and Calgary offices, inclusive of performance agreements, letters of expectation, training, mentorship and ongoing performance management.• Creation of performance management tools, unit level goals, performance measurement indicators and unit level policy and procedures.• High-level presentation of risk management advice and briefing to RCMP Senior Management related to ongoing cases, risk management trends and quantification of financial impact with respect to civil claims against the RCMP.• Administration and maintenance of multiple layers of financial accountability reporting (Contingent Liability Reports, Public Accounting Reports, Special Advisory Section Reports, ARLU submissions etc.)• Preparation of semi-annual financial reporting to Treasury Board and RCMP Senior Management in all Divisions.• Forecasting and maintenance of unit level budgets, expenditures and contract and service procurement and day to day administration of the office.• Provision of risk management advisory assistance regarding current conflicts to RCMP Management throughout the Northwest Region.

Edmonton, Canada Area

• Case/risk management of human rights and civil claims made against the RCMP.• Presentation of risk management advice and briefing to RCMP Senior Management related to ongoing cases, risk management trends and quantification of financial impact with respect to civil claims against the RCMP.• Presentation of Northwest Region Civil Litigation information materials to Department of Justice, RCMP Senior Management and other external stakeholders.• Administration and maintenance of multiple layers of financial accountability reporting (Contingent Liability Reports, Public Accounting Reports, Special Advisory Section Reports, etc.)• Cost/benefit analysis of proposed settlements of claims against the RCMP and cost estimation of proposed ongoing legal action. • Preparation of quarterly financial reporting to Treasury Board and RCMP Senior Management.

Edmonton, Canada Area

• Delivery of training materials to new hire adjudicators and case managers in the areas of medical management, system usage, permanent disability calculation, opiate usage, rehabilitation regimes, letter writing and medical referrals.• Providing mentorship to new hire adjudicators and case managers.• Development of training materials.• Building and communicating rehabilitation plans to claimants involving predicting treatment paths, forecasting duration and outcomes.• Provision of benefits and services, including both medical benefits and vocational benefits, to claimants.• Medical management of claims including coordination and referral to specialists, rehabilitation centres, psychologists, and other external and internal service providers necessary for rehabilitation.• Acting as a liason between employers, representatives, medical service providers, and claimants.• Providing mentorship to new hire case managers.• Co-team lead for a significant database improvement project.• Problem solving and facilitation for learning in the eCO database as the IT database coach.

Edmonton

• Sole responsibility for representation, reporting and provision of consulting advice and services to over 150 employers before the Workers’ Compensation Boards of Western Canada.• Preparing and monitoring appeals for cost relief to the Workers' Compensation Boards in Western Canada including in-person attendance of hearings at all levels of appeal.• Coordination of all consulting staff involved in Workers’ Compensation review in Western Canada including specialty consultants, invoicing subcontractors, and marketing subcontractors.• Preparation of both long term and short term economic forecasting models concerning revenue projection, marketing analysis, product feasibility, and industry analysis.• Management of database and information exchange over the internet between all subcontractors working from different locations and cities.• Coordination and cooperation with marketing representatives in Alberta with respect to attendance on sales calls and general marketing strategy.• Preparation of formal proposals in coordination with marketing personnel for prospective clientele.• Management of Experience Rating Statements for all clients, analysis of claims history as included on these Statements with respect to possible premium recovery.

Canadian Risk Manager Designation, Insurance Risk Management

Bachelor Of Commerce (B.Com.), Labour Relations

Commerce, Economics