Scott Kloberdanz Email & Phone Number

United States

United States

Colorado

Colorado

• Maintained full accountability for a high performing team comprised of sales executives through a committed approach to staff training and development to drive increases in performance.• Implemented a focus on the achievement of related sales goals with the budget in mind and objectives with assigned and unassigned industry partners and increases in direct sales within the marketplace.• Developed and successfully leveraged strategic partnerships through sound practices and follow-up skills. Notable achievements while in the position included:- Recognized as a member of the “President’s Club” in 2016 and 2017 given to top performers that exceeded the defined sales goal.- Recognized as a member of the “Chairman’s Club” in 2014 and 2015 given to top performers that exceeded defined sales goals.

• Leveraged strong communication skills, relationship building, and in-depth product knowledge to prospect for new customers and engage existing customers to identify and take advantage of new sale opportunities. • Maintained open lines of communication regarding parts orders to the counter employees, advising where the status was stock or emergency.• Consulted with clients to ensure that the delivery date of non-stock items was acceptable before placing orders and coordinated service sales with the service sales individuals.• Reviewed special orders with the parts manager to obtain his/her approval and approve for any special pricing.• Advised the counter personnel on delivery instructions and followed up on parts orders to ensure that the customers were properly services. • Completed a number of call reports, timesheets, and expense reports as required for the position.

• Provided wide-ranging leadership while managing all routine operations of an automotive service agency, establishing the policies and regulations needed to govern the activity of the service agencies. • Lead in terms of all regulations and protocols set by the local and state governing bodies the affected the functioning of the organization.Notable achievements while in the position included: - Ensured high profit margins for the service agency by improving service quality, controlling expenses, and ensuring complete customer satisfaction.