Mid-Atlantic regional coverage for corporate accounts*Third party billing expert*Helps some of the largest national DMEs manage out of network patients*Helps reduce supply spend for some of the country's largest home health agencies and long term care facilities

Primary Achievements• Led acquisition and merger for combined $180 MM / yr medical billing business• General manager of $10 MM / yr orthopedic supply billing business, including team of over 40 clinicians and sales reps

Coached team of analysts and project managers who focused on sales administrative support, including revenue building and cost savings initiatives. Developed projects to grow into new customer markets.Primary Achievements• Account manager of largest customer for Sterling Medical. Developed new program for home dialysis through building strong customer relationship and innovative distribution solution. Sales over $1.2 million last fiscal year in new market for McKesson.• Developed new referral source segment for Sterling Medical, including support model and cross-business sales referral process. Built key business relationships, sales infrastructure, administrative processes, and navigated Regulatory requirements to deliver fastest-growing referral segment for new Medicare patients for Sterling. FY10 referrals represent over 5,000 new patients, roughly 25% of Sterling’s total Medicare patient population.• Restructured and developed sales administration team for the Extended Care business. • Initiated cost savings projects exceeding $1.2 million in FY10, exceeding plan by over 25%.• Managed development of Salesforce.com (CRM) software rollout for Extended Care sales team without IT support.• Explored to failure several business development opportunities including an improved vaccine distribution and reimbursement model for physicians and contracting employees in other business units to sell for Medical-Surgical.

Managed team of analysts and project managers who directed cross-functional supply chain-related projects and analyses. Focus on projects that improve processes, enhance systems, and increase profits using Six Sigma and other methodologies.Primary Achievements• Developed activity-based costing model and freight savings tools for Home Care business.• Project manager for implementation of changes relative to Florida and national pedigree laws, achieving business unit scorecard objectives.• Represented Operations in key acquisition and divestiture analyses.• Team designed, implemented, and produced monthly Operations and Customer Service metrics for Medical-Surgical division. Metrics include performance to customers in all market segments and IT platforms. Organization uses metrics to create performance bonus system for warehouse employees.• Retro-designed picking, packing, and shipping processes in four automated facilities in preparation for ERP rollout.

Installed and integrated logistics-related systems for Fortune 500 companies. Experience spanned five clients, ten sites, and every phase of the software installation life cycle. Highlights include:• Led training and go-live support for three sites of a $10 + million engagement to roll out SAP and warehouse management system.• Achieved successful warehouse management system go-live in less than ninety days.• Independently implemented the parcel manifesting solution and associated policies and procedures for a third party logistics provider.