Strategic Planning: plan and deploy strategies to achieve sustainable growth in business in tandem with overall corporation objectives and customer satisfaction.Develop annual service branch plan.Implementing corporate strategies, to successfully achieve strategic objectives. Financial Excellence: lead team members to achieve excellence in operations to achieve optimum profit and exceed customer satisfaction NPS.Development and implementation of branch budgets in line with company goals and strategic objectives, and effective communication of those plans to the team.Monthly financial forecasts and reporting.Asset management – including Accounts Receivable reduction & Accounts Payable maximization.Implementing processes to ensure client relationships are developed and maintained, managing individual client relationships where necessary.Ensure business processes and controls are in place to ensure efficient and effective running of operations.Measure results of staff regularly.Analyse problem areas and take corrective actions as necessary.Define sales plans / opportunities and implement strategies to achieve the secured target for the Service business.Sales management – ensure the growth of the branch through sales growth.Responsible for delivering secured plan, YoY growth and GM% in line with assigned metrics.Resource Planning: plan and ensure the adequacy of resources (manpower, tools etc) to enable the branch to meet planned objectives.Resource planning, development and management.Develop existing staff through training needs assessment and development planning.Building and leading a professional team and being responsible for associated reward, recognition, development and training programs for all reports in line with company policy and practice goals and strategic objectives, and effective communication of those plans to the team.Promoting effective communication throughout the Branch and resolving any problems and conflicts that arise.

● Responsible for all capex project management and day-to-day facility operations for 100 Taco Bell restaurants● Executed $1,500,000.00 annual capital and special projects budget.● Maintain operational oversight of $150,000 preventative maintenance budget annually.● Strategically source service providers and negotiate vendor rates/regional contracts.● Manage critical facilities issues to maintain compliance with health department and minimize downtime in the event of an emergency.● Perform quarterly site visits to compile data needed for proactive repairs, equipment replacement and future capital projects.● Work closely with construction team to develop and execute deferred maintenance budget and execution plans for upcoming remodels. ● Provided subject matter expertise and troubleshooting tips to operations on HVAC/R. plumbing, electrical and cooking equipment.

● Managed residential housing oversight-562 houses & 3 commercial buildings. ● Cavalier Air Station – 14 houses & 2 commercial buildings● Managed the Maintenance Department, vendor, contractors & subs.● Managed contracts, contractors, and procurement functions and provided support for the facility’s budget.● Managed resources including a $7 million budget, managing 13 staff, contractors, consultants, and finances.

● Planned strategy to ensure efficient management of assets – Managed, maintained, and supported the reliability of systems, equipment, properties, and assets of the facility.● Managed contracts, contractors, and procurement functions and provided support for the facility’s budget.● Maintained and operated the facilities – Managed resources including budget, staff, contractors, consultants, and finances.