• Manage transition from Backup Exec to Veeam for remote sites across APAC region• Create new backup testing procedures• Manage AWS resources, security and tenants• Ensure compliance of hybrid Exchange / Office 365 setup Users and Groups• Implement advanced security and auditing across Windows File Shares• Perform BAU support of Windows Servers, VMware environment, Exchange Server end users and services

Provide BAU systems support for WA Health Dept with over 200,000 users and 2,500 servers, supporting Vmware ESXi v5.5, Windows Server 2003 - 2012 R2 and business applicationsPerform and plan System upgradesProject support to provision and bring on board new systems and applicationsRaise and plan Change Requests and Service Requests as part of operational workLiaise with vendors and third parties when required

Review and remediate configuration issues with Exchange serverClean-up and review of existing VMware ESXi sites, configuration and storageReorganisation of SAN logical storage to recover additional capacity for businessCreate PowerShell reports from Exchange and Active Directory for managementConsolidate Exchange mailbox databases and reclaim wasted storage on VMsRemediate backup performance on Veaam and Backup Exec

Configure Cisco Meraki switches and wireless access points for site deploymentPlan and execute upgrade of Cisco UCS firmwareGeneral assistance with BAU of server environmentPerform site audit against computers in branch officesWorking through service calls in Service Now

Maintain and improve infrastructure in multi-domain, multi-site environment for Oil/Gas corporations.Management of Infrastructure environment: - Implement Windows 2012 Domain-Design /Implement Exchange 2013 design and migration from Exchange 2007- Active Directory/Windows Server 2003/2008 R2/2012/2012 R2- Exchange 2013 - Enterprise Vault- VMware Vsphere 4-5-6- Citrix XenApp 7.6- SCCM 2012- SCOM 2012- Data backups management- DR site planning and strategy- Change Management and ITIL processesStaff management (for 5 staff members)-Mentoring-Leave and Training organisation-Support and Guidance-Helping to maintain company standards and Change Management processesProjects worked on: - SAN migration from EMC Clariion to EMC VNX 5500- Integration of new clients into existing infrastructure/ Datacentre hosting- Citrix Upgrade XenApp 6.0 to 7.6- VMware Upgrade from Vsphere 4 to Vsphere 5 and v5 to v6- Datacenter Remidiation and Audit

Provided 2nd Line Support of Citrix XenApp environment for Royal Bank of ScotlandSupported project of Virtualised Client Services migration with approx 50,000 users across UKProvided remote user support of Windows 7 EnterpriseDelivered 2nd Line support for RBS business critical applications

Maintained and supported AD user base and performed general AD tasks such as user and security group admin, group policy admin.Supported Windows server estate, Win Server 2003 and 2008 R2. Maintained and monitor Database clusters and Citrix cluster farms. Adding and Removing servers to/from clusters for maintenance and updatingMaintained VMware environmentBuilt new virtual servers and decommissioned physical servers as part of virtualisation project and performed P2V migrations using Platespin.Supported MS Exchange users, managing mailboxes and database maintenance. Rolled out images of new Windows 2008 R2 servers, desktop software packages, and software updates through SCCM. Planned decommissioning of physical servers.Performed MS Exchange maintenance and daily tasks.Managed Server updates through WSUS.Maintain Citrix/Xen App environment.Escalation point for Desktop user apps issues, Financial Services apps including Sun, Solar, Barclays Business Manager, FoxPro, Moses & HP Quality Centre. Created test environment for bespoke Moses software suiteParticipation in Hardware Refresh project including rollout of approx. 600 Windows 7 PCs and Laptops.

Procured and Installed Dell/HP Blades C7000 physical servers and reused old equipment where possible for new environment. Managed upgrade from VMware VI3 to vSphere 4. Installed and configured vCenter Server (virtual) and linked connections to iSCSI SAN.Configured VMware environment with VMotion network, HA and DRS to load balance and provide strong redundancy.Installed & Configured SQL Server 2008Installed and configured VMware ESX v4 on HP Blades class C-7000. Configured VMware Hypervisor v4 on new HP servers which came pre-installed.Liaised with Other teams and Project Managers to discuss project progress.Performed P2V migrations using VMware Converter on 8 x Win 2003 servers following through with testing and resolving any outstanding issues.Created & Configured Windows 2008 R2 domain on new Virtual domain.

Provided BAU support dealing with Server Support tickets issued by helpdesk team, typically dealing with server performance issues, also picking up escalated issues from other teams.Provided Win 2003/2008 R2 Server Support including building, decommissioning, managing and monitoring.Upgraded LANdesk system. Later managed switch to SCCM when this was introduced.Maintain and monitor McAfee Enterprise anti-virus suite and ensure all clients (approx. 1300) are up to date and free from threats.Assumed role of Chief MSI/EXE packager for software deploymentsMaintained Active Directory and Group Policy structureAssisted troubleshooting VPN issuesOrganised WSUS Servers and patching for server estate of approx. 75 physical servers & 50 virtual.Technical lead for Software Validation/Testing/Packaging and responsible for introduction of new software into the environment.