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J. Scott Lapine, Cpcu, Clu, Chfc, Clf Email & Phone Number
Claims Leader
at
National Flood Services
2 work emails found
@nationalfloodservices.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
Claims Leader
Location
Overland Park, Kansas, United States
Company size
Who is J. Scott Lapine, Cpcu, Clu, Chfc, Clf? Overview
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Quick answer
J. Scott Lapine, Cpcu, Clu, Chfc, Clf is listed as Claims Leader at National Flood Services, a company with 40 employees, based in Overland Park, Kansas, United States. AeroLeads shows a work email signal at nationalfloodservices.com and a matched LinkedIn profile for J. Scott Lapine, Cpcu, Clu, Chfc, Clf.
J. Scott Lapine, Cpcu, Clu, Chfc, Clf previously worked as Claims Litigation and Catastrophe Leader at Taurus Flood and National Claims Customer Relations Manager at Farmers Insurance. J. Scott Lapine, Cpcu, Clu, Chfc, Clf holds Bachelor Of Science - Bs, Business Management, Finance from Brigham Young University Marriott School Of Business.
Company email context
Email format at National Flood Services
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*@nationalfloodservices.com
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AeroLeads found 2 current-domain work email signals for J. Scott Lapine, Cpcu, Clu, Chfc, Clf. Compare company email patterns before reaching out.
Profile bio
About J. Scott Lapine, Cpcu, Clu, Chfc, Clf
Accomplished and energetic professional with a solid history of success leadingpersonal and commercial lines claim and customer relations teams. A proven and dedicatedleader with a passion for the highest quality and customer satisfaction standards. Strongorganizational, prioritization, and time management abilities. Excellent interpersonal, communication, and team building skills. Dependable, conscientious, creative, and motivated.
Listed skills include Insurance, Property And Casualty Insurance, Commercial Insurance, General Insurance, and 16 others.
Current workplace
J. Scott Lapine, Cpcu, Clu, Chfc, Clf's current company
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National Flood Services
9 roles
J. Scott Lapine, Cpcu, Clu, Chfc, Clf work experience
A career timeline built from the work history available for this profile.
Claims Litigation And Catastrophe Leader
CurrentMultiple claims leader roles supporting the National Flood Insurance Program. Litigation Claims Leader - Responsible for management of the litigation from receipt of suit to resolution. Work closely with defense counsel to provide guidance, strategy and authority. Experienced in mediation, settlement conferences, and depositions as a corporate.
Jan 2018 - Present
National Claims Customer Relations Manager
Led a national team in the investigation and response/resolution of over5,000(annually)customer and regulatory claims related complaints. Comprehensive knowledge of Personal and Commercial claims.Extensive project management experience. Utilized complaint trending and customerpain points to create training for our claims professionals to improve the.
Jul 2010 - Oct 2017
Auto/Property Claims Customer Relations Manager
Directed a team of Claims Consultants in the investigation of and response to customerand Department of Insurance inquiries. Initiated and conducted complaint reporting for the National claims organization andprepared and presented training on reducing complaint volume leading to year overyear reductions averaging 10%. Conceived and led the implementation.
Jun 2004 - Jul 2010
Sr. Claims Customer Relations Consultant
Personally investigated and responded to customer and regulatory inquiries related toclaims handling in all operating states. Trained other Consultants and prospectivesupervisors on customer experience and complaint reduction methods. Developedrapport with regulators to create programs to more quickly assist in customerresolutions.
May 2002 - Jun 2004
State Liability Claims Manager
Engineered and implemented the consolidation of multiple liability claims operations into onestatewide operation. Responsible for all Personal Lines auto and property liabilityclaims for the state of Missouri. Led a team of 8 supervisors and 35 claimsrepresentatives, including overseeing litigation management.
May 2001 - May 2002
State Property Claims Manager
Initiated and orchestrated the consolidation of three claims operations into onestatewide operation. Responsible for all Personal Lines homeowners and recreationalproduct claims for the state of Missouri. Led a team of 5 supervisors and 30 claimsrepresentatives, during a period of significant transition and high catastrophe volumeand oversaw litigation.
Nov 1999 - May 2001
Multiline Claims Representative And Supervisor
Trained in and adjusted Field Auto, Liability, Property, and Commercial Lines claims with all ranges of complexity. Successfully completed the Claims Management Trainee program and became a multi-line Claims Supervisor with a team of 11 handling all personal lines claims for a large geographic area.
May 1990 - Nov 1999
Life And Annuity Sales Representative
Sep 1989 - May 1990
1 education record
J. Scott Lapine, Cpcu, Clu, Chfc, Clf education
-
Brigham Young University Marriott School Of Business
FAQ
Frequently asked questions about J. Scott Lapine, Cpcu, Clu, Chfc, Clf
Quick answers generated from the profile data available on this page.
What company does J. Scott Lapine, Cpcu, Clu, Chfc, Clf work for?
J. Scott Lapine, Cpcu, Clu, Chfc, Clf works for National Flood Services.
What is J. Scott Lapine, Cpcu, Clu, Chfc, Clf's role at National Flood Services?
J. Scott Lapine, Cpcu, Clu, Chfc, Clf is listed as Claims Leader at National Flood Services.
What is J. Scott Lapine, Cpcu, Clu, Chfc, Clf's email address?
AeroLeads has found 2 work email signals at @nationalfloodservices.com for J. Scott Lapine, Cpcu, Clu, Chfc, Clf at National Flood Services.
Where is J. Scott Lapine, Cpcu, Clu, Chfc, Clf based?
J. Scott Lapine, Cpcu, Clu, Chfc, Clf is based in Overland Park, Kansas, United States while working with National Flood Services.
What companies has J. Scott Lapine, Cpcu, Clu, Chfc, Clf worked for?
J. Scott Lapine, Cpcu, Clu, Chfc, Clf has worked for National Flood Services, Taurus Flood, Farmers Insurance, and John Hancock Financial Services.
How can I contact J. Scott Lapine, Cpcu, Clu, Chfc, Clf?
You can use AeroLeads to view verified contact signals for J. Scott Lapine, Cpcu, Clu, Chfc, Clf at National Flood Services, including work email, phone, and LinkedIn data when available.
What schools did J. Scott Lapine, Cpcu, Clu, Chfc, Clf attend?
J. Scott Lapine, Cpcu, Clu, Chfc, Clf holds Bachelor Of Science - Bs, Business Management, Finance from Brigham Young University Marriott School Of Business.
What skills is J. Scott Lapine, Cpcu, Clu, Chfc, Clf known for?
J. Scott Lapine, Cpcu, Clu, Chfc, Clf is listed with skills including Insurance, Property And Casualty Insurance, Commercial Insurance, General Insurance, Life Insurance, Legal Liability, Claim, and Project Management.
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