Senior Software Engineer/Technical Support Lead
CurrentDAM (Database Activity Monitoring) host agent developer plus technical support lead. ✓ Made MSSQL host agent 8x (extreme) and 80% (average) faster. Also implemented MSSQL host agent installer from scratch -- Moved time-consuming tasks to auxiliary thread to reduce performance impact to the main thread. Replaced socket IPC communication with temporary files so the agent could buffer hours of audit data if the network was down. Used hash search to replace sequential searches… Show more DAM (Database Activity Monitoring) host agent developer plus technical support lead. ✓ Made MSSQL host agent 8x (extreme) and 80% (average) faster. Also implemented MSSQL host agent installer from scratch -- Moved time-consuming tasks to auxiliary thread to reduce performance impact to the main thread. Replaced socket IPC communication with temporary files so the agent could buffer hours of audit data if the network was down. Used hash search to replace sequential searches. -- Lead architecture design of latest generation of Windows host agents -- From scratch implemented Windows agent dependency check tools, diagnostic/debug tools, and GUI/command-line based installers and kept maintaining it.. ✓ Completed projects from RFP/POC to Acceptance/Pay for Taiwan’s top leading enterprises -- Lead technical support staff to complete project acceptance by top enterprises in telecom, hospital, cable TV, securities and life insurance industries. -- Collected customer’s feedback and expectation and made 80% of them realized Show less