• Support Enterprise level Large Business sales teams with setting up and closing highly profitable energy deals with business customers through a variety of means including obtaining usage history, working with price quotes and closing contracts.• Strong working knowledge of the markets and Vistra’s product offerings, including how accounts will be billed and serviced post contracting• Use Salesforce, SAP, KAM, ERCOT, LodeStar and TDU Portals • Maintains extremely high service levels by working with customers to obtain account information, provide contract pricing and resolve account issues. • Work directly with customers and brokers, attending occasional sales meetings and responding to emails and calls when appropriate •Ensures adherence to regulatory and government guidelines in maintaining customer accounts • Ensures an accurate and timely process for maintaining customer account information & closing pricing transactions• Generates and presents regular and ad hoc reports regarding customer accounts and sales processes • Works with organizations throughout TXUE to ensure customer accounts are handled efficiently and accurately• Ensures customer issues are resolved in a timely manner• Works with contract & credit groups to prepare customer offers• Remains current on competitive intelligence and energy industry trends • Prepares proposals & presentations to formulate offers to customers• Assists with on-the-job training for new employees • Assists in managing the sales region in the absence of the Director/Manager • Maintains higher level of service/standards and acts as a lead to newer analysts, assists with escalations, helps leadership train new hires.

• Manage the deal life cycle of large key national commercial and industrial acquisition and renewal customers via:o Letter of authorization (LOA) request for historical usage data o SAP Key Account Manager portal (KAM), CRM & ISU GUI system knowledge o ERCOT & Lodestar ESI ID research knowledge o Pricing & Contracting o Knowledge of Lodestar product offerings, value added products (VAPs), demand side management (DSM), load profiles, market transactions, margin guidance, and third party strategy o Pricing proposal and marketing collateral knowledge o Contract language knowledge o Deal capture process and procedures with various department involved in the deal life cycle o Index customer conversion desk o Issue resolution management o Salesforce.com knowledge o Adherence to regulatory, government, and organizational guidelines o Accurate and timely response in fast-paced, time-sensitive environment o Understanding of NYMEX natural gas and ERCOT electricity markets o Ad hoc analysis and reporting ability via Excel, Word, and PowerPoint o Knowledge of competitive intelligence and energy industry trends• Coordinate and author company RFP response preparations

• Work with energy customers to negotiate energy deals that benefit both TXU Energy and the customer. Primary focus is the ongoing management (contracting, execution, etc.) of a portfolio of acquisition and renewal customers at profitable levels, etc. working towards meeting and exceeding expectations.• Meet or exceed company sales objectives including: margin/cost benefit, call reports, accurate data recording and training• Adhere to ethical standards contained in the TXU Energy Code of Conduct while servicing customers• Continuously works with management to refine sales strategy to optimize efficiency and results• Analyze customer historical energy usage to develop deal proposals• Deliver proposals and presentations outlining customer needs.• Maintain accurate and timely customer information with sales operations and middle office groups• Work with organizations throughout TXU Energy to ensure customer accounts are handled efficiently and accurately & customer issues are resolved in a timely manner• Remain current on competitive intelligence and energy industry trends• Assist other team members in closing deals or servicing customers as needed• Close deregulated energy transactions with assigned customers• Ensure an accurate & timely process for maintaining customer contract information & pricing transactions• Articulate the TXU Energy Value proposition

•Support the deal closure process with large business customers through a variety of means including obtaining usage histories, finalizing deal capture, and generating customer prices.•Maintain customer service levels by working with customers to obtain account information, provide contract pricing and resolve account issues. •Ensure adherence to regulatory and government guidelines in maintaining customer accounts.•Ensure an accurate and timely process for maintaining customer account information and closing pricing transactions.•Generate and present regular ad hoc reports regarding customer accounts and sales processes.•Work with organizations throughout TXU Energy and CGE to ensure customer accounts are handled efficiently, accurately and in a timely manner.•Remain current on competitive intelligence and energy industry trends.•Close deregulated energy services transactions in support of the direct sales force. •Prepare proposals and presentations to formulate offers to customers.•Work with contract and credit groups to prepare customer offers.

•Prepare RFP responses for retail electricity inquiries•Coordinate processes for developing, responding to and tracking performance of retail electricity RFPs and ensure processes adhere to quality and cost standards•Monitor and report on appropriateness of offers made to customers•Recommend enhancements to ensure offer and service delivery is competitive in the marketplace•Evaluate RFP win/loss analysis to determine changes to customer offers •Manage channel partner inquiries for customer pricing

•Prepare RFP responses for retail electricity inquiries•Coordinate processes for developing, responding to and tracking performance of retail electricity RFPs and ensure processes adhere to quality and cost standards•Monitor and report on appropriateness of offers made to customers•Recommend enhancements to ensure offer and service delivery is competitive in the marketplace•Evaluate RFP win/loss analysis to determine changes to customer offers •Ensure successful enrollment for executed contracts•Research and evaluate deal information using proprietary sales software system•Maintain expert knowledge of industry and regulatory trends affecting Large Business Markets•Serve as a liaison between sales and service/revenue operations to ensure contracts are delivered upon appropriately•Develop and maintain RFP Win/Loss Analysis, Customer Call Monitoring, Competitive Intelligence, Transaction Management and Reference Management Access databases

•Supervise four analysts responsible for managing $180,000,000 annual energy spend for strategic accounts customers in various market segments•Manage $89,000,000 annual energy spend for commercial and industrial customers in various market segments •Ensure that performance metrics are accurately defined and measured for specific strategic accounts •Ensure contractual compliance regarding RFP volumes, supplier deliveries and awarded pricing structures•Coordinate and manage startup of new customers with regional marketers•Coordinate all monthly, quarterly and annual reporting for strategic accounts•Perform the RFP process for strategic accounts including preparation, distribution of RFP, tracking and evaluating bid proposals and recommendations to clients and management regarding supply awards •Develop contacts at facilities and assist in the information gathering process

•Supervise four analysts responsible for managing $100,000,000 annual energy spend for strategic accounts customers in various market segments•Manage $60,000,000 annual energy spend for commercial and industrial customers in various market segments•Ensure that performance metrics are accurately defined and measured for all national accounts customers•Ensure contractual compliance regarding RFP volumes, supplier deliveries and awarded pricing structures•Coordinate and manage startup of new customers with regional marketers and operations personnel•Organize and run operational aspects of customer meetings •Develop and maintain relational database specific to national accounts operation requirements•Coordinate all monthly, quarterly and annual reporting for all national accounts •Manage the RFP process for national accounts including preparation, distribution of RFP, tracking and evaluating bid proposals and recommendations to clients and management regarding supply awards•Coordinate with regional offices regarding RFP processes, LDC analysis, gas purchases/sales and invoicing

•Manage $35,000,000 annual energy spend for commercial and industrial customers in various market segments •Coordinate all monthly, quarterly and annual reporting for assigned national accounts •Perform analysis on LDC tariffs and identify savings opportunities in existing and new market areas •Make recommendations to management regarding changes to rate structures for national account locations•Manage the RFP process for national accounts including evaluating bid proposals •Coordinate with all regional offices regarding RFP process, LDC analysis, gas purchases/sales and invoicing •Maintain tariff library including updating existing tariffs and ordering new tariffs •Develop and track load profiles for potential new national accounts •Develop contacts at facilities and assist in the information gathering process

•Supervise product development of natural gas transportation route optimization software•Development and maintenance of entity relationship diagrams •Development of transactional update process utilizing Oracle and SQL•Development and redesign of relational database structures utilizing Oracle and SQL•Competitive analysis of interstate and intrastate gathering, transmission, and distribution pipeline tariff rates•Extensive contact with industry personnel regarding derivation of pipeline transportation rate structures•Client consultations regarding applications of relational database tables, software and data •Recommendations to senior management regarding product development, budgeting, staffing and administrative concerns

•Development and redesign of relational database structures utilizing Oracle and SQL•Competitive analysis of pipeline transportation rates and tariffs•Establish and maintain industry contacts

•Economic analysis of pipeline transportation rates and tariffs•Establishing and maintaining industry contacts

•Analysis and interpretation of pipeline network maps and transportation service manuals•Assistance in development and maintenance of natural gas industry common code structure

•Analysis and interpretation of pipeline network maps and transportation service manuals•Maintenance of natural gas industry common codes