Sales Analyst Iv
Current• Support Enterprise level Large Business sales teams with setting up and closing highly profitable energy deals with business customers through a variety of means including obtaining usage history, working with price quotes and closing contracts.• Strong working knowledge of the markets and Vistra’s product offerings, including how accounts will be billed and serviced post contracting• Use Salesforce, SAP, KAM, ERCOT, LodeStar and TDU Portals • Maintains extremely high service levels by working with customers to obtain account information, provide contract pricing and resolve account issues. • Work directly with customers and brokers, attending occasional sales meetings and responding to emails and calls when appropriate •Ensures adherence to regulatory and government guidelines in maintaining customer accounts • Ensures an accurate and timely process for maintaining customer account information & closing pricing transactions• Generates and presents regular and ad hoc reports regarding customer accounts and sales processes • Works with organizations throughout TXUE to ensure customer accounts are handled efficiently and accurately• Ensures customer issues are resolved in a timely manner• Works with contract & credit groups to prepare customer offers• Remains current on competitive intelligence and energy industry trends • Prepares proposals & presentations to formulate offers to customers• Assists with on-the-job training for new employees • Assists in managing the sales region in the absence of the Director/Manager • Maintains higher level of service/standards and acts as a lead to newer analysts, assists with escalations, helps leadership train new hires.