Scott Leigh Email & Phone Number

Durango, Co, Us

Dynamic and results-driven professional with a proven track record of solving complex business challenges, stabilizing operations to drive exponential growth. Expertise spans across resort operations, business planning, specialty retail, and strategic initiatives, supported by a deep commitment to continuous process improvement and team leadership.Expertise Includes:• Consulting: Providing strategic insights to stakeholders and driving business transformations. • Investor: Partnering with businesses to unlock potential and foster growth opportunities. • Resort Operations: Overseeing seamless daily operations to enhance guest experience and maximize profitability. • Business Planning & Development: Crafting actionable strategies to capitalize on market opportunities and deliver sustainable growth. • Specialty Retail & Rental: Innovating retail and rental operations to optimize revenue streams and customer satisfaction. • Strategic Planning: Leading high-impact growth strategies and aligning organizational goals with market dynamics. • Business Turnarounds: Revitalizing underperforming businesses through strategic restructuring and innovative solutions. • Team Leadership & Development: Building and mentoring high-performing teams to achieve operational excellence. • Continuous Process Improvement: Implementing efficient systems to streamline workflows and enhance productivity. • High-Impact Growth Solutions: Delivering measurable results through innovative approaches and data-driven decision-making. Committed to driving operational excellence and delivering value, I leverage a strategic mindset to navigate complex challenges, execute turnarounds, and achieve outstanding results.

Durango, Co, Us

As the lead advisor for MCP's resorts, I am not just an observer but am in the thick of it working closely with resort leaders to improve their performance across every aspect of the resort. My expertise along with unwavering passion for skiing and mountain living has established me as an industry leader in resort operations, strategic planning, process improvement, mergers, acquisitions and developing talented high performing teams that deliver world class resort experiences to fuel accelerated growth.Mountain Capital Partners is a ski area management company with a deep commitment to our mountains, guests, employees and communities. Our purpose is to Give People the Freedom to Ski which is something we relentlessly pursue. Our undeniable commitment to Skiing First is what makes us unique.MCP is committed to growing our community of outdoor enthusiasts by consistently and dramatically improving the offerings and experience at each of our resorts, accelerating visitation, driving revenue growth and through the acquisition of new resorts that add strategic value.A few noteworthy achievements and contributions I made in this position include:• Spearheaded the comprehensive strategic plan for reopening Sandia Peak Ski Area after a two-year hiatus, aligning with organizational goals and market demands.• Prioritized capital improvement projects to support sustained growth and improved guest experiences. Acted as the key liaison fostering positive relationships with Community Members, US Forest Service, Governmental Officials and Native Tribal entities to advance resort initiatives. • Multi-Resort Executive Leadership across multiple resort locations, driving synergies, sharing best practices, and optimizing operational efficiencies to maximize profitability and guest satisfaction.

Kremmling/ Steamboat Springs, Co, Us

As General Manager and Chief Operating Officer of Bluebird Backcountry, I orchestrated the magic behind Bluebird Backcountry, where I directed and streamlined daily operations for the world's first fully human powered, in bounds ski area, making backcountry skiing more accessible bring together the comforts of a ski resort, the expertise of a guide service, and the adventure of a true backcountry experience.A few noteworthy achievements and contributions I made in this position include:• Designed and executed the launch of Bluebird Basecamp, a 40-bed hut-based experience that bolsters retention, increases. length of stay, and maintains 70% occupancy.• Optimize brand visibility with cutting-edge marketing solutions that lead to higher purchase and conversion rates, as well as an increase in revenue of 25% and resort visits by 32%; earned a guest service score of 78 NPS. • Prioritize community relations with a focus on building a positive rapport, which increases brand trust.• Implement scalable operational solutions including new systems that enhance efficiency and reliability.

Broomfield, Co, Us

As the General Manager of Wilmot Mountain Ski Resort, I directed and supported the daily operations pertaining to skiing and maintenance functions and retail and guest services for the resort with over 800 employees. I developed processes, established a high-performance culture, and created innovative improvements to improve the organizational effectiveness of the resort. Moreover, I consistently ensured first-rate guest service and delivery of hospitality standards. A few noteworthy achievements and contributions I made in this position include: • Yielding $1.5M in revenue through a $400K capital investment to drive rental procurement across 18 regional ski resorts by implementing Advanced Rental Purchase across the organization with the aim to expedite rental process and enhance guest experiences. • Refining the guest flow and reducing wait times by one hour, which led to improving guest experience, as well as increasing the efficiency of snowmaking with less water which expanded the terrain in a rapid timeframe. • Saving the resort $100K in inessential expenditure and transforming the F&B function into an efficient, profitable unit by optimizing the guest services, employee satisfaction, and business results. • Decreasing number of incidents by reinforcing safety protocols and establishing a safety-focused environment.

Broomfield, Co, Us

As a key member of the Breckenridge and Keystone Resort senior leadership teams, I contributed to enhancing an operational performance turnaround of culture, financial growth, and employee engagement of a $40M region. Furthermore, I managed the daily operations of over 400 employees and was a senior leader across the mountain, retail, and hospitality divisions. A few noteworthy achievements and contributions I made in this position include: • Steering a results-focused initiative to include stocking and incentive program during the ski season’s four peak weeks aimed at focusing product selection, revising pricing structure, and streamlining operations, all of which led to a $60M increase in revenue. • Building and mobilizing the Epic Mountain Gear Innovation Team, comprised of operation, marketing, merchandising, and visuals department leaders, which energized innovation companywide and expanded the business. • Driving the development and rollout of a company-wide rental delivery business which subsequently was adopted for duplication across the organization to enhance guest experiences. • Coordinating the development of a parking and transportation plan by collaborating with stakeholders in various departments to facilitate efforts and contributions.

Broomfield, Co, Us

As Regional Director of over 27 locations, I guided the strategic operational efforts across the Western Slope, setting corporate sales targets and developing sales strategies. Additionally, I traveled to all locations and provided hands-on leadership and improvement plans that maintained productivity and profitability. A few noteworthy achievements and contributions I made in this position include: • Growing revenue by 12% and EBITDA by 28% over three years and overhauling the operations with $27M revenue exceeding by implementing new practices and establishing a strengthened, fixed employee culture across the region. • Designing and launching a new business model and revenue stream for two hotels. • Developing a high-end boutique business model for Telluride retail store which subsequently rolled out across other locations. • Minimizing administrative expenses by 24% by orchestrating the integration of two regions. • Introducing volunteer opportunities to employees in collaboration with the Epic Promise Team which improved staff morale.

Complete oversight and P&L accountability for the Telluride, Crested Butte region. Role was expanded to include all Western Slope region in 2011.Built and maintained relationships with the Ski Company Owner, CEO, and Executives as well as Town Governments and Business Leaders which drove increased profitability across all aspects of the business

Brought on board to lead operations spanning 8 locations with $5M in total sales. Oversaw P&L, monitored performance and managed staff leadership and development. Directed closing of multiple locations ahead of Arrabelle Development; led smooth relocation of Vail Sports Rentals. Consistently surpassed sales and budget targets.• Doubled boot-fitting business after integrating specialty into Vail Sports; established foundation to develop hardgoods store (implemented in 2007). • Recruited and developed 3 staff into area managers at Vail Resorts Retail.

Managed all aspects of business.