Scott Lupton Email & Phone Number

Sterling, Virginia, United States

Rental Sales Advisor with a proven track record in guiding customers and training new coordinators within the equipment rental industry. Leverages comprehensive expertise in understanding diverse project conditions while aligning customer needs and goals with appropriate equipment solutions. Adept at fostering strong client relationships and delivering tailored recommendations to ensure successful project outcomes.Consistently exceeded sales targets by implementing innovative strategies and developing strong customer relationships. Achieved a 20% increase in rental sales within the first year.Built and maintained long-term relationships with clients through exceptional customer service, anticipating their needs, and providing tailored solutions. Received multiple positive customer feedback and testimonials.Streamlines rental processes, ensuring efficient inventory management, accurate pricing, and timely delivery of rental equipment. Implemented inventory tracking system, reducing errors and improving overall operational efficiency.Skilled in negotiation techniques to secure rental contracts and agreements. Consistently achieved favorable terms and conditions while maintaining strong customer relationships.

Sterling, Virginia, United States

Served as the main point of contact for customers and sales representatives by providing information about inventory, rental rates, and terms.Built and maintained strong relationships with customers to promote customer loyalty and retention.Coordinated the rental process from initial inquiry to final return, including preparing rental agreements, quotes, and invoices.Scheduled rental deliveries and pickups, ensuring timely and efficient service while maximizing equipment utilization.Coordinated with internal departments to ensure availability and coordinated logistics for deliveries and pickups.Maintained accurate records of rental transactions, including customer information, rental agreements, and payment details.Generated reports on rental activity, equipment availability, and revenue performance as needed.Conducted inventory management, including tracking equipment availability, maintenance schedules, and repairs.Conducted pre-rental inspections to ensure they meet quality and safety standards before delivery.Addressed any equipment issues or maintenance needs promptly and coordinate repairs or replacements as necessary.Ensured compliance with safety regulations and company policies to promote a safe working environment for customers and employees.

Falls Church, Virginia, United States

Assisted District Manager in training and development of associates and management for seven cafésDecreased turnover in market by 50% Exceeded opening sales projections by 57%Maintained VTS percentage under 3%Maintained YOY sales percentage over 13%Maintained a controllable profit over 96%

Fairfax, Virginia, United States

Developed and executed strategic plans to achieve business objectives and drive sustainable growth while providing leadership to inspire and motivate team members towards common goals.Overseed budgeting, forecasting, and financial planning processes to ensure sound financial management and profitability.Responsible for managing all aspects of the business, from strategic planning and financial management to team development and customer satisfaction.Recruited, trained, and developed a high-performing team of employees, while providing coaching, mentoring, and feedback to foster professional growth.Created a positive work environment that promotes employee engagement, teamwork, and customer focus.

Vienna, Virginia, United States

Vienna, Virginia, United States

Fairfax County, Virginia, United States

Greenville, North Carolina, United States