Simply Gelato is an authentic Italian Creamery, and old fashion soda fountain. We now have Two stores in the cocoa Florida area

Healthcare Operations, Construction, Support Services, Facility Operations, and Property Management Executive who manages operations and finance of for-profit and Not-for-Profit facilities. Expertise spans successful turnaround of hospitals in regulatory or financial jeopardy, which includes successful start-ups, insource/outsourcing, construction management. Recognized for driving quality improvements that influence operation processes within the hospital system. Skills include: leadership, management, staff development, systems analysis, operational development, and patient service delivery models. An energizing leader bringing the vision, innovation, and interpersonal skills that decisively impact patient care.

Successfully managed a national portfolio in Healthcare Facilities, and Support Services.Portfolio includes: St Vincent’s Hospital Riverside, Jacksonville FL, 500 Bed Medical CenterMarina Del Ray Hospital, Marina Del Ray California, 125 Bed HospitalProvidence Hospital, Mobile Alabama, 350 Bed HospitalSt. Vincent’s Hospital Southside Hospital, 300 Bed HospitalNemours Children’s Hospital, Orlando Florida, 200 Bed Hospital (Recently opened in Oct. of 2013)St. Catherine’s Laboure Manor, 125 Bed Skilled Nursing, Jacksonville FloridaSt Vincent’s Clay County, 200 Bed Hospital, Clay County FloridaAccomplishments: Successfully increased the profit margin of a $10M portfolio by 8.5% in 10 Months Reduced portfolio actual PO spend rate by 132K annually  Successfully negotiated $1.5M in billable revenue annually  Reduced portfolio overtime by 641 hours annually  Reduced Portfolio energy cost by 18%  Developed and implemented a Customer Care Report for the entire portfolio Developed and implemented a portfolio wide productivity accountability program for Directors, Managers, and Employees Developed and implemented a Force Ranking System for portfolio leadership succession Maintained compliance with TJC, CMS, NFPA, and OSHA  Maintained a 1% turnover rate

Service (Arizona Heart Hospital, MOB, Research Center, and outlying physician practices) Direct oversight: Dietary, Environmental Services, Plant Operation, Bio-Medical Equipment, Safety Officer, Security, Voluntary Services, Registration and PBX; with 200 indirect non-clinical staff. Accomplishments:  Renegotiated outsource contract cost of $250K annually  Reduced cost of linen from 14.9 Per Patient Day to 10.5 PPD, annual savings of $100K Annually  Necessary FTE reductions in ancillary departments, annual savings of $187K Annually  Published a complete Safety (EOC) Manual for hospital policy compliance During a Corporate Joint Commission Mock Survey prior to my tenure at the hospital, the Environment of Care received 17 RFI. Successfully reduced to (2) RFI in 90 days

Successfully managed four JCAHO surveys and three CMS surveys within 18 months resulting in recapturing the “Deem Status” for the Phoenix Hospital Initiated and implementation of a “FIT team” for the new-hire interview process resulting in 40% reduction in “quick-quits”, and successfully reduced the hospital turn-over rate by 60%. Strategically designed and implemented Life-Safety, Fire Prevention, Performance Improvement Programs, Safety Committee Chair, Environment of Care requirements, Security Management, Statement of Condition, and Preventative maintenance programs.Deployed innovative strategic plan to reduce the operational cost in multiple areas including Linen Cost by $6.00 per patient day, preferred vendor contract cost by $3.00 per patient day. Successfully managed the ground-up construction management and permits processing of a new acute care in Peoria Arizona, as well as oversaw the Department of Health Services Licensing, Centers for Medicare and Medicaid survey, service contracts negotiation, and multi-departmental outsource management.Formalized strategic, operational, and tactical 5 year plan for ancillary department.

Managed, trained, and motivated staff in delivering high quality service to ensure utmost customer satisfaction. Coordinated and supervised staff, and held responsible for a variety of personnel actions including employment, termination, performance reviews, salary reviews, and disciplinary actions. Administered multi department cost reduction in energy and PO spend rates and contract negotiation to meet operational, financial, and service requirements. Participated in the development and maintenance of a successful in-house Patient Advocacy Program. Collaborated with Corporate Human Resources in recommending and launching an area wide Service Excellence Program. Successfully conducted (2) JCAHO surveys Managed Support Services for an 80-bed Behavioral Health Hospital, Chem. Dep. Adult Psychiatric Services, Child Adolescents, Generations, and Psychiatric Intensive Care. Strengthened Department of Homeland Security incident processes, protocols, and procedures to coordinate and apply actions within the hospital setting.