Scott Macgregor Email & Phone Number

Charlotte, North Carolina Area

Community Medicine

Charlotte, NC

• Full management responsibilities of (3) occupational medical clinics and (1) offsite medical office 2003-2006. Foot & Ankle Institute 2006 – 2013. Hip & Knee Center 2011.
• Train, supervise and evaluate clinical and non-clinical staff, coach improvement management skills.
• Successful track record of motivating employees to obtain maximum performance and increase bottom-line profits for company. 100% employee retention from 2006-2010. Top Performance Ratings for Employee Engagement.
• Standardized client protocols, internal operating forms, industrial fee schedule, clinical care procedures, surgery scheduling, internal and external interface with testing facilities (CT, MRI, EMG, NCS, Bone Scan.
• Effective cost containment practices with vendors and sub-contractors including physicians, laboratories and physical therapists
• Implemented quality reporting procedures of patient medical records.

New York, New York

• 12 years experience in international medical insurance claims and sales
• Responsible for unprecedented profitability & explosive market growth worldwide. 8%-46% profit margins.
• Established 15 international branch offices in Asia, Australasia, Europe and the United States.
• Recognized for ability to incorporate innovative management techniques to a multicultural workforce.
• Oversee worldwide marketing operations including business and technology strategy, market research, initiated contacts with prospective clients, developed proposals, and forged major account relationships.
• Managed entire international operations including hiring and training of staff, creation and implementation of policies and procedures, budget preparation, standardization of Q&A practices and customer service