Scott Malo Email and Phone Number

I serve to simplify field operations by providing safe, streamlined, definitive standard work while driving continuous improvement initiatives and developing cross-functional partnerships within and outside of Amazon.

• Directed the transition of operations from Cory to JB Hunt• Increased profitability and stability during the corporate transition• Eased client apprehension during the corporate buyout

• Lead 11 managers serving Lowe’s region, averaging 140 trucks per day• Operations include routing, call center, dispatch, flatbed truck, box truck, vendor employees and company employees• Profitably negotiated contracts with vendors• Responsible for $35,000,000 per year in revenue• Lead client liaison for Lowe’s • Drove down expenditures by almost $600,000 over Q3 and Q4 of 2018

• ROM for 15 terminals throughout 11 states• Procured equipment, employees and property to develop corporate expansion• Directed inter-department proactive solutions• Managed operations and compliance with administrative policies and procedures, safety, environmental policies, and government regulations.• Conducted safety meetings, and onsite terminal audits• Analyzed expenditures and other financial information to develop plans, policies, or budgets for increasing profits or improving services.

• Oversaw Home Depot delivery services throughout Illinois, Indiana, Wisconsin, Iowa, Nebraska• Managed 30 employees of the largest Home Depot Pro account in the U.S. servicing 35 stores• Optimized the company’s assets by monitoring revenue and cost through profit-and-loss analysis• Maintained customer satisfaction through communication and relationship building• Responsible for training and developing personnel• Enforced compliance with DOT and company regulations • Performed onsite safety and compliance inspections, including on road surveillance, offsite performance observations and industrial equipment inspections • Ensured customer billing and employee payroll accuracy and timeliness• Coordinated with maintenance personnel to ensure all equipment met federal and state requirements• Scheduled and tracked equipment maintenance and expenses• Maintained performance metrics