L Scott Marcus Email & Phone Number

Ellington, Ct, Us

United States, Europe

• Leads various initiatives involving managers, trainers, and back office staff to drive innovation, improve efficiency through automation, and exceed goals and expectations.• Mentors, coaches, and manages direct reports as well as other trainers.• Collaborates with other organizational units to drive sales, gain feedback, and perform needs assessments.• Collaborates with SMEs to develop curriculum content.• Represents DCU in high visibility situations such as 'Formation' and proof-of-concept training for potential customers as part of the sales process.• Responsible for the continuous development of the training curriculum for one of the major products and several tools in the Duck Creek SaaS platform.• Uses Instructional Design principles and modern tools to develop modern, interactive, accessible, and compelling instructor-led and online self-service courses, assessments, and documentation.• Delivers instructor-led classroom training for both in-person and remote participants throughout the US and abroad.• Maintains highest level of expertise in individual area(s) of specialty.• Manages the DCU SharePoint environment as the Unit Admin.• Configures virtual training environments for hands-on training activities.