Smart Security & Automation Dev Ops

Smart Security & Automation Dev Ops

Leadership / Management: Able to communicate effectively with all audiences from executive leaders to front-line associates, and have the ability to easily convey understanding on both technical and non-technical subjects.  Lead a highly successful team of Administrators managing user access, system security, database maintenance, end-user support, and error resolution on mission critical 24/7 applications.  Development of work plans, delegation of duties, goal setting with… Show more Leadership / Management: Able to communicate effectively with all audiences from executive leaders to front-line associates, and have the ability to easily convey understanding on both technical and non-technical subjects.  Lead a highly successful team of Administrators managing user access, system security, database maintenance, end-user support, and error resolution on mission critical 24/7 applications.  Development of work plans, delegation of duties, goal setting with employees, conducting performance appraisals, training, coaching, mentoring and on-going support and training, encouragement of on-going professional development with employees, sharing of information/business unit goals/company developments, daily work decisions regarding approval of overtime/vacation/critical staffing requirements, providing guidance regarding disciplinary processes, general policy and procedures guidance, productivity monitoring.Projects: Integration of accounts from acquired companies both large and small, from various source systems. Most recently the successful integration of both Billing and Monitoring databases for approximately 400,000 accounts.  Managed the business request, high level estimate, scope of work, and deployment cycle of custom application development requests to Monitoring application with software vendors. Various projects involving the bulk loading, maintenance, and tracking of recordsTechnical: Highly advanced MS SQL server TSQL skills developing stored procedures, functions, triggers, and database objects.  Extensive experience data mining, developing, and interpreting data analytics and business intelligence reports. Creation of various custom .NET report solutions using SQL Server Reporting Services. Skilled at identifying opportunities for process improvement and innovation. Creation, maintenance, and audits of all user access and system security models. Show less

Customer Monitoring Center, Calgary, AB

Customer Monitoring Center, Calgary, AB

Customer Monitoring Center, Calgary, AB