- Work to maximise the sales and profitability of vehicles and associated products through the satisfaction and retention of customers whilst exceeding national new vehicle CSI standards- Conduct own sales and met all set sales targets, achieving recognition on a regular basis (see achievements)- Liaise with manufacturers and customers to promote the brand and foster long-term productive relationships - Ensure the optimum stock of vehicles is available and create an environment… Show more - Work to maximise the sales and profitability of vehicles and associated products through the satisfaction and retention of customers whilst exceeding national new vehicle CSI standards- Conduct own sales and met all set sales targets, achieving recognition on a regular basis (see achievements)- Liaise with manufacturers and customers to promote the brand and foster long-term productive relationships - Ensure the optimum stock of vehicles is available and create an environment where employees can develop and excel- Review key performance indicators for staff members, reporting back to General Manager on any areas of concern - Ensure that all vehicle debts are collected in line with the dealership’s policies and that all monies are balanced - Formulate sales targets for all sales executives and ensure that these are achieved- Ensure that all sales employees receive new model launch and necessary product training- Assist the Dealer in maintaining franchise operating standards on a daily basis- Ensure that overheads, costs and expenses are minimised by carefully controlling and utilising all resources effectively- Ensure that customer complaints are investigated and promptly resolved, taking appropriate action to eradicate causes- Maintain a comprehensive knowledge of all products and services sold in relation to both the local and national marketplaceKey Achievements:- Achieved status as top sales person within the dealership in the first year of employment- Secured top finance income within first year of employment- Successfully passed BMW accreditation- Current year to date figures of 100% CSI reports with BMW Show less

Key Achievements:- Achieved ‘High Flyers’ status within the Shields group securing over 175 units per year- Exceeded both manufactures targets and business budget across various franchises