Scott Mcquade Email & Phone Number

Ann Arbor, Michigan, United States

Responsible for maintaining strong customer relationships and improving our services to maintain customer satisfaction. As the service delivery manager, I perform technical tasks, such as troubleshooting technical issues, and may perform administrative tasks, such as managing team performance and checking the quality of inventory. The main tasks of a service delivery manager, however, include managing projects, fixing reliability issues, tracking service metrics, managing budgets, and leading the service delivery team.

South Korea

Responsible for the South Korean deployment and operational readiness of the United States Army tactical and strategic platforms and services in support of United States Pacific Command objectives; responsible for the enforcement of established policies and standards.

Fort Meade, Maryland, United States

Supervised a team of twenty eight (28) engineers.Responsible for management of the Defense Satellite Communications System (DSCS); primary manager of the circuit actions of a dual Standardized Tactical Entry Point (STEP) facility (Defense Switched Network, DRSN, JWICS, SIPRNET, NIPRNET and VTC) which supports the President, Secretary of Defense, Joint Chiefs of Staff, Combatant Commanders and other Federal agencies.Supervised the maintenance, repairs and handling of replacement equipment for the operation of 2 AN/FSC-78Cs and 3 AN/GSC-52 SATCOM earth terminals valued over $17 million;

Fort Meade, Maryland, United States

Supervised a team of seven (7) engineers. Designed or configure wired, wireless, and satellite communications systems for voice, video, and data services. Supervised installation, service, and maintenance.Satellite Systems/Network Coordinator

Supervised a team of six (6) engineers. Supervising tactical through strategic multichannel satellite communications ground terminals, systems, networks and associated equipment. I supervised, installed, operated and maintained strategic earth terminal complexes to include associated antennas, ground terminals, technical control facilities, multiplexing and COMSEC equipment. Performed engineering quality control and continuity testing of circuits, trunks, links, systems, and facilities. Operated and performed preventive maintenance checks and services (PMCS) on assigned communications equipment, vehicles and power generators.Army MOS: Sat. Comm. Sys. Operator

I installed, operated and maintained tactical through strategic multichannel satellite communications ground terminals, systems, networks and associated equipment. I supervised, installed, operated and maintained strategic earth terminal complexes to include associated antennas, ground terminals, technical control facilities, multiplexing and COMSEC equipment. Performed engineering quality control and continuity testing of circuits, trunks, links, systems, and facilities. Operated and performed preventive maintenance checks and services (PMCS) on assigned communications equipment, vehicles and power generators.Army MOS: Sat. Comm. Sys. Operator

Satellite Communications Operations And Maintenace

Education record

Education record