* Played key role in daily operations by optimizing staff skills and promoting accountability, leading to clean, smooth opens and closes.* Supervised 75 plus FOH staff in a high volume, fast paced casual dining business while exceeding objectives in sales, labor and profitability.* Excellent knowledge of HAACP food safety and sanitation standards and regulations. Scored 97% on ServSafe Food Safety Manager test.

* Maintained company issued labor targets via thoughtful staffing and labor management at one of the busiest Red Lobster's in the Pittsburgh region (averaging 3200 guests/week).* Met AvT waste targets through concentrated product inventory, accurate business volume projections and attention to detail.

* Consistently at the top of the company's "Performance Based Scheduling" ranking system based on a series of figures including add-ons, alcohol sales and table turn time.* Contributed to restaurant success by training new FOH staff, coaching current staff and leading by example.

• Involved in the design, building and prep of various parts for Steel Mills.• Maintaining inventory and shipping completed products.

• Managed online video and text content to market the company’s services. • Became proficient in the Mac OS and Adobe Creative Suite.• Scripted, videoed and edited various promotional segments.

• Compiled different news stories and sound bites for use on-air.• Conducted several fifteen minute interviews to be played on-air. • Became proficient with Adobe Audition.