”What problem are you trying to solve?” This should be the first question to answer before the design work begins. Sometimes this means user problems. Sometimes this means business problems. Often both!What drives me is to not only design and engineer an elegant, usable, and useful experience, but to team with Engineering and Product Management to get the software developed and released. My background in software development means that "I speak dev". I am as comfortable talking about front-end code as I am designs: JavaScript, jQuery, CSS, HTML5, C#, MVVM, MVC, KnockoutJS, LESS, git/BitBucket, Linq.I believe in a multi-disciplinary approach to design, folding in the best creative ideas from all parties, identifying design and performance issues early while still pushing the envelope of what we can provide to customers. This generates buy-in and a feeling of ownership and even enthusiasm from all teams, increasing quality and productivity. It's not just what you build, it's why you build it.► Over 10 years of experience in UX► Information architecture, customer journey mapping► User Centered Design processes: user research, task analysis, wireframes, iterative designs► Scrum and Kanban methodologies; JIRA► Interactive prototypes to communicate designs: Figma, UXPin, InVision, Axure RP► Have administered global remote usability tests and in-person tests► Understanding of design impacts for multi-language and 508 Compliance (accessibility)Whether your customers are system administrators or regular end-users, I apply extensive attention to detail and professionalism to their customer journey.
Listed skills include Software Development, User Interface Design, User Interface, Cloud Computing, and 18 others.