Scott Novack Email & Phone Number

Santa Barbara, Ca, Us

Sole designer on new visualization system called Resource Explorer, which provides users with summaries and details of their resources, customizable by any properties their business uses with unprecedented speed. Performed competitor analysis, built user flow diagrams, wireframe iterations leading to hi-fi interactive prototypes, customer feedback sessions, etc. Established new design patterns along the way with strategic thought to ways to position the visualization and the new design patterns for maximum impact and ease for user workflows.Led 3-person team designing, implementing, and documenting next-generation LM Design System in Figma. Personally re-architected previous system to take advantage of newer Figma features and component properties. Also canvassed the UX Team to discover what wasn't optimal in previous components, making needed improvements in next-gen components. Outcomes: increased designer velocity and consistency. End goal: spend less time fighting Figma and more time actually designing for new experiences and robust research prototypes.Changed the way the Design System project was managed. Implemented a Jira dashboard for full transparency and communication of completed work, upcoming work, and prioritized backlog (re-prioritized weekly with team and PMs). Actively worked with UI Dev to appropriately align UX components with UI code components.

Santa Barbara, Ca, Us

Built user/product flows, information architecture, and design prototypes for next-generation ML-based issue reporting and analysis LogicMonitor software called Dexda. Collaborated with product management and engineering to build personas and conduct customer research.Participated in the strategy, design and implementation of my team’s Design System in Figma, including techniques for building usable styles and interactive components, balancing the needs of engineers, other designers who use the design system, and those of us who maintain the system.

Fort Lauderdale, Florida, Us

Strategized, researched competitors, analyzed current DataCore offerings, and built information architecture for next-generation cloud-based and web-based interfaces for DataCore Insight Services and DataCore Web Console, which are tools on top of DataCore SANsymphony, and for realizing the DataCore One vision.Led DataCore Customer Experience team, including Developers and Technical Writers. Held 4-week sprints, working with other engineering teams in both the US and in Europe for multiple product releases.► Performed task analysis, gathering data from customer support, solution architects, product management, and engineering.► Created structure and designs for immediate releases and future feature growth► Built component design system for rapid conversion of wireframe prototypes to visual prototypes.► Set parameters for interaction and visual design partnering with UXReactor design agency, including a team in Hyderabad, India. Worked designs with UXReactor, providing guidance and input at all stages, and made final design decisions and approvals. Worked engineers and stakeholders into the early stages of design to find problems early and streamline communications.► Helped build third-generation agile processes across engineering to hold parties responsible for requirement writing, doc review, and design review. A design isn't done until developers know how to completely implement it even if the design team is unavailable.► Presented at DataCore partner conference in Chantilly, France in 2019. Created a video presentation shown as part of Chantilly keynote. Held workshops and user studies with partners and reported findings.► Performed formative study via partner interviews at DataCore partner conference in Leipzig, Germany in Feb 2020. With colleague from UXReactor, built interview script, recruited and interviewed 14 partners, analyzed data, and presented conclusions.

Boca Raton, Florida, Us

President and Lead User Experience Designer at Up A Notch Design, bringing user-centered design techniques and research to small businesses that are not yet ready for the services of an agency.Say what your audience wants to hear, and they will choose YOUR business.I have helped businesses, non-profits, and schools by getting them to think differently about their business and the people they are trying to reach. After the site is done, I teach them how to control their own destiny by making their own updates in minutes, not days. They never have to pay Up A Notch Design again, unless they want to.

Fort Lauderdale, Fl, Us

Coordinated every-2-weeks releases of Citrix Cloud platform. Established processes for other product services using platform and for Product Design, Support, and Security teams working with platform team.

Fort Lauderdale, Fl, Us

Managed front-end and back-end developers and released App Orchestration and CloudPortal Services Manager products.

Fort Lauderdale, Fl, Us

Built web and Windows front-end software for on-premise and cloud products. Led team of 10 developers for App Orchestration product.Standardized web styling via LESS CSS pre-processor. Researched 3 tools, recommended LESS for variable and function capabilities, got approval, and produced master style directives used throughout interface.Improved performance and quality of UI by teaching team about CSS capabilities that could be utilized instead of using new data model fields and states typically used in MVVM/MVC/MVP design patterns.

Fort Lauderdale, Fl, Us

Engineered web and Windows designs utilizing UCD processes on wide range of products including administrator consoles and end user clients for XenApp and XenDesktop, Application Streaming, and Citrix Receiver. Led small teams of Product Designers through user and task analysis, usability testing, design iterations across products, and review and prioritization of implementation defects.Developed improved designs with fewer downstream defects by converting Engineering teams to design focus and practices instead of functional focus. Built frictionless and faster Design Phase multi-disciplinary processes, gaining credibility, enthusiasm, and buy-in from Engineering and Product Management.Spearheaded use of interactive UI prototypes, significantly increasing understanding and feedback from Engineering and executives. With tools like Axure and Sketchflow, created screen-realistic prototypes that increased relevance of usability testing data, reduced creation time of next iteration of prototypes, and eliminated need for designers to be present while colleagues experimented with latest design ideas.Optimized usability testing costs, development time, and participation by convincing Design team of benefits of remote usability testing. By taking advantage of screen sharing and desktop control software:► Doubled number of study participants.► Cut in half time to set up participation.► Reduced cost of studies to 0 by eliminating travel and incentives.► Expanded reach of studies by removing geographical barriers.► Increased validity of study data by testing in participants natural environments.

Bachelor Of Science In Engineering - Bse, Computer Science Engineering

Master Of Science - Ms, Computer Information Systems