Master Data Management (MDM) - Enterprise Data Business Analyst. Subject Matter Expert.CRM/Sales, Case Management application development. Subject Matter Expert. Summary: Articulates business requirements by developing specifications for business processes, systems enhancements, and development efforts. Manages complex and critical projects.Major Duties1. Defines and manages one or multiple phases of major projects. Determines testing needs. Manages and implements projects. Oversees all project activities and provides status report.2. Interacts with technology, product management, and operations to formulate and implement solutions to enhance existing services, create new deliverables, or improve processes. 3. Prepares detailed system specifications for proposed automated processes and system enhancements.4. Evaluates the quality and effectiveness of new processes, systems, and/or modifications to existing solutions. Coordinates testing of new systems and systems modifications.Knowledge/SkillsIn depth technical knowledge of daily financial industry acquired through experience in related areas. Knowledge of systems and technological capabilities. Advanced analytical and communication skills to evaluate effectiveness of process, and to redesign or implement system changes. Project leadership skills to negotiate with partners and implement system changes. Organizational skills to develop and monitor project plans.

Inquiry Tracking/Case Management SME. Application software development, business/systems analysis, functional design, testing, and support. Business process analysis and solutions.

Business and systems software analysis, testing, and application support. Business process analysis and solutions.