Scott O'Tool Email & Phone Number

Rochester, Mn

Worked as part of a team to monitor the sales floor for external theft resulting in 514 apprehensions worth approximately $75,000. Responsible for interviewing external theft suspects to determine and resolve past incidents of theft in the store.Cooperated with local and regional law enforcement to help identify and charge Organized Retail Criminals.Initiated internal investigations through random placements of covert cameras and analyzing internal inventory changes. Implemented processes and procedures to run an efficient department in a new store including development of a training program for new hires.Audited exception based reports to identify areas of loss or exposure and teamed with the appropriate manager to eliminate or limit the discovered risk.Coordinated with the Scheels corporate office to identify credit card fraud related to the Scheels Visa and inform our respective bank of the behavior observed in store so the account activity could be investigated.

Owatonna, Minnesota

Prevented external theft through floor walks, monitoring cameras and CCTV, and maintaining strict merchandise protection practices.Thoroughly investigated tips and inconsistencies that occurred internally.Identified theft trends through inventory of high dollar items and updated camera strategy accordingly. Led and developed a strong in-store safety culture.

Monitored casino procedures to protect casino assets and ensure internal security.Utilized closed circuit television to observe table games play to guarantee gaming integrity. Worked with Fiance Department to ensure all SARs are complete, accurate, and submitted on time.Regularly searched for possible advantage players, thieves and other individuals wishing to negatively impact other guests’ stay at our establishment.Coordinated with casino security and local law enforcement to address any suspicious or illegal activities.Tasked by the auditing department to investigate and evaluate suspicious slot play of unknown guests to determine if the guest was attempting to launder money.

Bachelor Of Arts (B.A.), Criminology

Middle Eastern Studies, History And Political Science

Study Abroad Program