Scott Odom Email & Phone Number

Montrose, Co, Us

Dallas-Fort Worth Metroplex

Responsible for implementation of Strategic client property management software solutions from sales close to first month’s processing. Handle all elements of implementation process to include contract compliance, client communication, project management, software integration, complex reporting, testing, client technical training and marketing. Navigate design and implementation of API, SFTP and flat file software integrations. Coordinate with cross functional teams to secure underwriting approval and ensure successful client delivery of all products and services within a structured timeline.

Irving, Texas

Responsible for the overall project management of assigned Enterprise customer base and proactive early life cycle support of Enterprise, Public Sector and General Business accounts. Provided network intelligence assessments, delivery of self service products and related training. Performed account maintenance, account receivable and complex reporting functions. Provided facilitative leadership to a diverse team responsible for the design, engineering and implementation of complex integrated products/network solutions.

Fort Worth, Texas, United States

Responsible for life cycle support of assigned Enterprise, Public Sector and General Business clients.Served as primary point of contact for assigned business clients for all life cycle support and related client engagement. Responsible for account maintenance, equipment activation, troubleshooting, account receivables, complex reporting functions and quarterly business reviews.

Buckley Afb, Colorado

Performed a multitude of mission critical duties including interacting and responding to a variety of national level consumer needs. Recognized subject matter expert for data analysis, validation and data base maintenance. Joint Service Achievement Medal recipient.