I have dedicated my career to the selection, management and development of teams that provide consistently high levels of world-class customer service. I rally my teams around positivity, integrity and teamwork as the basis for the way we interact. I expect engaged and enabled leadership within my teams and prioritize relationship building at the client, leader & front-line levels. In return, I have been able to earn the trust, creativity and discretionary effort of the teams’ members. I take pride in my ability to effectively connect the organization’s strategic vision with the wants and needs of the workforce at all levels. I highly value and propagate the art of listening and inclusion. As a result, my teams see me lead a sincere commitment to expand opportunity, increase clients & offerings while developing a strong market presence. I attribute my consistent track record of sustained revenue and EBITDA growth to the deliberate development of engaged and enabled teams. Collectively we’ve identified innovative service offerings and more creative ways to leverage current products, processes and assets. Ultimately clients are highly satisfied, employees prosper, and the business is strengthened as it grows.I am always networking so feel free to reach out to me directly at 630 770-6594 or ✉ scott.p.mortensen@gmail.com Expertise in: Strategic, Operational & Financial Planning | Solution Selling | Multi-Site/Multi-Market Leader | Business Development | Empathetic Listener | Staff & Team Development | Employee Retention | World Class Safety | New Product & Service Development | Innovative Problem Solving | Continuous Improvement |Servant Leadership | Budgeting and Forecasting | Troubleshooting | Mergers & Acquisitions | Bargaining Unit Negotiations | Logistics | Warehousing | Distribution Networks |