Scott Pidro Email & Phone Number

Carnegie Pa 15106

Customer Relations Management (CRM) - day to day management of assigned accounts including: Vendor compliance through correct routing of inbound customer freightImplement company programs with clients, including TMS and web based reporting toolsReview client programs to determine savings opportunities on all modes of transportation (LTL, truckload, parcel and international)Obtain truckload, expedite and volume pricing based on customer requestImplement new customer TMS (Transportation Management System) including site meetings, webinars with customer management, shipping, purchasing and customer service teams.New customer onboarding through Project Scope review.Develop benchmark and savings calculationsPrepare, review, distribute less than truckload carrier RFP's (request for pricing)Audit carrier invoices to ensure cost complianceInterviewing of potential employees and interns

Manage the department that directs inbound shipments from Fisher Scientific suppliers including:Team included two direct reports/employees.Truckload, less than truckload, rail, ocean, parcel, hazardous and refrigerated shipments.Multiple cross dock operations.Supplier direct shipments to Fisher Scientific Distribution Centers.Supplier direct shipments to Fisher Scientific customers. Update, distribute, and ensure vendor compliance to the Fisher Scientific Routing Guide. Transportation liaison to the Fisher Scientific Supply Chain.Maintain vendor and carrier compliance metrics. Meet/exceed yearly organizational and cost savings goals.

The Techs

Negotiate rates with carriers to improve profit marginsExceed monthly shipping goalsCommunicate with client regarding shipment status, scheduling Attend shipping/production meetingsCreate procedures for rail, truck and barge shippingPerform load building function of ready material into TL quantities as required by clientResolve client and/or carrier inquiriesDispatch truck, rail and barge shipmentsCommunicate with client regarding shipment status, truckload assignments and schedulingConfirm completed shipments and timely arrival of truckloads to customer

Greater Pittsburgh Area

Direct interviewing, development and training of foreclosure specialists.Development of a Foreclosure Training Manual.Monthly reviews & bi-annual appraisals.Negotiate w/attorneys, customers, refinance companies, R/E agents and outside vendors.Equity analysis and property inspection.Audit attorney files.

Greater Pittsburgh Area

Motivate 30 employees to exceed monthly goals.Train new employees and develop continued education for customer service.Employee evaluation.Devise monthly incentive programs.

Bachelor Degree Business Admin, Business

Activities and Societies: Alpha Tua Omega Fraternity

High School Diploma