US Navy Veteran. Resourceful professional with wealth of experience in quality management and analysis operations within software process improvement and quality assurance (QA) audit arenas. Well versed in facilitating completion of software development projects for U.S. federal government agencies, such as Center for Medicare and Medicaid Services (CMS), Food and Drug Administration, Departments of Homeland Security, Defense, Treasury, as well as commercial clientele. Subject-Matter Expert in federal Section 508 Standards compliance process for document deliverables specializing in Word, Excel, PPT, and PDF formats. Well versed in the law and continue to provide training to all project-personnel involved with government contracts. Proven ability to perform peer and documentation reviews, along with Capability Maturity Model Integration (CMMI) appraisal and compliance operations. Highly proficient in providing training in diverse areas, such as software development life cycle, QA, and process improvement. Certified U.S. Navy instructor and Master Training Specialist developed and taught 10 courses for 150+ students. Strong leader with track record for monitoring performance of up to 300 civilian and military personnel, including 15 direct report team leaders. Skilled communicator with talent for establishing productive relationships with critical stakeholder groups, such as internal staff at all levels, clients, and external partners. Fluent in Spanish.
Listed skills include Quality Assurance, Instructor Led Training, Requirements Analysis, Cmmi, and 18 others.