Responsible for merchandising of Bayer Advanced in-store lawn and garden product line at Home Centers within an assigned territory.Responsible for Building and maintaining relationships with key store personnel, selling, educating and advising retail consumers of Bayer Advanced products. Building and maintaining product displays in accordance with standards, maintaining appropriate product level, including reconciling inventory. Working with store personnel to order product at the… Show more Responsible for merchandising of Bayer Advanced in-store lawn and garden product line at Home Centers within an assigned territory.Responsible for Building and maintaining relationships with key store personnel, selling, educating and advising retail consumers of Bayer Advanced products. Building and maintaining product displays in accordance with standards, maintaining appropriate product level, including reconciling inventory. Working with store personnel to order product at the store and district levels. Provide excellent customer service to consumers and store personnel, installing and maintaining Point of Sale (POS) materials. Update management daily regarding store activities while traveling daily within assigned territory servicing store to store. Show less

Service RepresentativeResponsible for performing general preventive maintenance, cleaning and minor repairs on kiosks following an assigned route. •Perform scheduled PM’s, trouble-shooting, repair and maintenance.•Software installs and updates.•Manage parts ordering and inventory.•Communicate with store partners and external customers.•Maintain company vehicle and all other assets.•Demonstrate kiosk use and user agreement.•Effective time and route… Show more Service RepresentativeResponsible for performing general preventive maintenance, cleaning and minor repairs on kiosks following an assigned route. •Perform scheduled PM’s, trouble-shooting, repair and maintenance.•Software installs and updates.•Manage parts ordering and inventory.•Communicate with store partners and external customers.•Maintain company vehicle and all other assets.•Demonstrate kiosk use and user agreement.•Effective time and route management.•Replace signage and cosmetics. Show less

Multi-functional individual taking care of the needs of Independent Contractors as well as maintain a data base of existing customers and prospective customers. A lubrication expert and liaison to field representatives and customers with extended knowledge of our products and their applications. Inside/Outside Sales roles...

Sales territory management and development of 168 retailers, complying with all lottery process and return requirements.• Responsible for recruiting and set up of all new and existing retailer accounts.• Trains Retailers on new upcoming Lottery Products and answer game related questions.• Conducts physical inventory of Instant Tickets and On-Line Ticket stock.• Assists lottery personnel with retailer trouble-shooting/chronic retailer issues.• Maintains open… Show more Sales territory management and development of 168 retailers, complying with all lottery process and return requirements.• Responsible for recruiting and set up of all new and existing retailer accounts.• Trains Retailers on new upcoming Lottery Products and answer game related questions.• Conducts physical inventory of Instant Tickets and On-Line Ticket stock.• Assists lottery personnel with retailer trouble-shooting/chronic retailer issues.• Maintains open communications with District Sales Managers Show less

Managed Market (266 kiosks in a 5 County region) by supervising talent, interviewing, hiring, training, and development of team members while exceeding metric goals. Built lasting relationships with external customers to ensure customer satisfaction.Continually monitored Market kiosks to ensure availability of product for customers.Coordinated technician kiosk repair to ensure machine efficiency for customer use. Managed inventory of new release and returned product reducing… Show more Managed Market (266 kiosks in a 5 County region) by supervising talent, interviewing, hiring, training, and development of team members while exceeding metric goals. Built lasting relationships with external customers to ensure customer satisfaction.Continually monitored Market kiosks to ensure availability of product for customers.Coordinated technician kiosk repair to ensure machine efficiency for customer use. Managed inventory of new release and returned product reducing product loss. Established SOP's to improve team consistency in corporate metrics and goals. Optimized merchandisers routes to reduce Cost of Distribution. Reconciled market costs and made recommendations to improve COD. Managed Projects independently with effective decisions ensuring project goals were met under budget and prior to deadline completion dates.Field Technician/Merchandiser (2009-2011)Reviewed all reporting materials which outlined kiosk performance and then serviced and or repaired machines.Performed routine preventative maintenance (PM).Installed kiosks and merchandised assigned route.Kept daily work records and provided excellent customer service. Acted as interim supervisor during ROS training/vacation. Proactively communicated with team members & supervisor promoting teamwork. Show less

Responsibilities include handling of incoming customer calls to assist with billing questions, account analysis and assist with programming of equipment. Recommend our products & services to better suit needs, also complete device upgrades, renewals and device/network troubleshooting.

Responsible to perform beta testing of all system changes and enhancements which impact the Midwest Area Operations Center. Collect project requirements, adhere to testing timelines and provide timely reports of system issues and defects. Adhere to policies, procedures and sound control practices. Previous experience includes Business Support, Telesales and Customer Service roles.

Responsible for handling incoming sales calls for an automotive telemarketing firm as well as conducting “cold call” sales functions for prospecting new customers.AccomplishmentsNamed to company committee for development and implementation of new policies and procedures.Exceeded sales quotas and incentives by 108%

Responsibilities include supervising two detectives while performing OSHA inspections, and loss prevention.Maintained inventory control at 30 post locations.Facilitated loss prevention and safety training.Routinely testified in Military Court.Conducted internal interviews and investigations to locate inventory losses.

Safe guarded critical resources vital to U.S. Military and possessed a high level clearance sensitive to Military Operations.Trained in weapons and overt/covert tacticsControlled access to restricted areas.Assisted flight trainer with training exercises.