Scott R. Email & Phone Number

Canton, Oh, Us

Canton, Ohio, United States

IAM PAM Engineer - SeniorCyberArk: EPV, PVWA, PSM, PSMP, AAM and moreDelinea: Privilege Manager RTMWorking within an Agile structure with ADOMaintain and support over 60 on prem servers. Windows and LinuxCome up with process improvements

Akron, Ohio

• CyberArk Administrator: Application support, Provide access, provision for new and existing objects. CyberArk Level 2 Defender certified

Akron, Ohio

• Access provisioning for new and existing objects • Monitor and Whitelist email to ensure appropriate files come through and go out• Administer RSA SecurID access, implemented soft token • Lead and implemented “Go Green” to make all requests electronic in our department.• Created, maintained department file structure and documentation • Process Improvement • Vetted websites, emails for phishing and malicious content • Modify policies on BlueCoat for users and user groups

New Albany,Ohio

- Provided Event Management monitoring in a distributed and mainframe environment through the use of various monitoring technologies- Identified, resolved, or escalated complex event notifications that impact system availability. - Supported store and corporate networks, including switches, routers, firewalls, DSL and VSAT- Understood monitoring technologies used to identify Alerts, Alarms, etc. - Performed complex problem analysis via monitoring technologies and predefined process documentation and workflows.- Provided complex resolution support to various Support teams.- Monitored off-shift Batch/Job on multiple platforms for all divisions through the on-line scheduling and restart software. - Opened service tickets and initiated escalation procedures per documentation and follow up on incident throughout tickets life.- Facilitated knowledge transfer and prevented knowledge loss by developing structured processes and programs. - Provided supervisory related functions and coverage in short-handed situations.

Tjx Companies - New Albany,Ohio

- Supervise, manage, train and assist junior technicians - Implement, create processes and documentation- Maintain Inventory along with Shipping and Receiving of all items- Provide troubleshooting of hardware components and network connectivity - Performing de-commissioning functions - Lead with continuous projects to ensure the growth and development of the Data Center and its functionality - Manage the physical Data Center infrastructure and work with vendors to resolve problems.- Installation of servers, switches, firewalls and other devices- Running copper/fiber networks

Columbus, Ohio Area

• Assisted with continuous projects to ensure the growth and development of the Data Center and its functionality• Managed the physical Data Center infrastructure and work with vendors to resolve problems.• Provided troubleshooting of hardware components and network connectivity • Performed de-commissioning functions • Installed servers, switches, firewalls and other devices• Ran copper/fiber networks• Supervised, assisted, trained ,mentored other data center engineers and ran the test lab

- Installed and maintained LAN/WAN hardware and software technologies. Configured and installed routers and switches in accordance with client standards. Troubleshot network and peripheral issues, help desk calls, performed data recovery tasks, resolved connectivity issues, and maintained data and telecommunication connections.- Setup, install and configure workstations, servers , firewalls, wireless routers and VoIP systems- Monitored and managed client servers with Proactive monitoring service and remote backup services

- Installed and tested PCs, imaged PCs using RIS/PXE, fixed performance issues, diagnosed hardware related problems, repaired PCs in offices, schools and in any other place or work environment with installed PCs or Mac's- Installed and ran over 6,000 feet of network wiring in multiple offices and schools.

Assited with the Merge of Shared Pet Imaging and Alliance Imaging. Installed new wiring, access points, and assited with the new phone system. Switched over 50 computers to the new domain and IP scheme.

- Interacted with end users and provided methods to solve technical problems while maintaining outstanding customer support; supported 15 mobile units, 230 employees and over 150 clients in 13 states.- Administered and supervised various applications, dealt directly with application providers as well as third party vendors, trained employees in the proper procedures/workflow so they could be efficient in our environment.- Active Directory Administration- OS Imaging with Symantec Ghost to create/update several different images - Participated in the successful migration from Microsoft Exchange/Office 03 to Microsoft Exchange/Office 07.- Initiated, led the implementation of Blackberry in August of 2008 to become more compliant with HIPA and to create better communications between team members. Installed and administered the Blackberry server. Dealt directly with the service provider, took care of activation, troubleshot and fixed issues for over 65 end users.

It Server Administration, Information Technology Systems Administrator

Took their ITSA program. Earned several certifications including, A+, N+, MCP, MCSA 2003

Computer Communication, Computer Communications

Home Technology Integration program. Learned basic handy man duties that include, cabling, electric, heating and cooling, pc and how.