Scott Richards
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Scott Richards Email & Phone Number

Process Excellence Leader at Ramsay Health Care
Location: Greater Melbourne Area, Australia 13 work roles
1 work email found @tenixsolutions.com LinkedIn matched
✓ Verified August 2026 3 data sources Profile completeness 86%

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Current company
Role
Process Excellence Leader
Location
Greater Melbourne Area, Australia
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Scott Richards is listed as Process Excellence Leader at Ramsay Health Care, a with 11361 employees, based in Greater Melbourne Area, Australia. AeroLeads shows a work email signal at tenixsolutions.com and a matched LinkedIn profile for Scott Richards.

Scott Richards previously worked as Process Optimisation Lead at Ramsay Health Care and Intelligent Automation Lead at Ramsay Health Care.

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Email format at Ramsay Health Care

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{first}.{last}@tenixsolutions.com
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Profile bio

About Scott Richards

A seasoned professional skilled in delivery, governance & strategy; I have several years experience working with companies to build and uplift their ability to deliver value and change through programs and portfolios of work.Having worked across a broad range of industries and roles, I am an adaptive professional that is able to utilise the expertise of others to achieve the required outcomes.I have a experience working in and alongside a number of industries and business domains, including;- Health care- Business Process Outsourcing- Finance & Financial Services- Government (State and Local)- Information Technology- Internal Consulting / Professional ServicesI have a strong track record of leading teams across project delivery, governance of programs and portfolios of work. In these roles I have gained experience in implementing fit-for-purpose frameworks to uplift process maturity and enable outcomes through efficient, effective, repeatable and sustainable process.I most appreciate fast-paced, self-managing roles where I am able use my skills, learn new ones and to help develop others.

Listed skills include Leadership, Six Sigma, Pmi Trained, Business Transformation, and 37 others.

Current workplace

Scott Richards's current company

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Ramsay Health Care
Ramsay Health Care
Process Excellence Leader
Melbourne, VIC, AU
Employees
11361
AeroLeads page
13 roles

Scott Richards work experience

A career timeline built from the work history available for this profile.

Process Optimisation Lead

Current

Melbourne, Victoria, Australia

This role supports the building of Ramsay’s process management capability. This includes providing advice to leadership and the Process team in designing team practices, leading team members to deliver internal capability-building projects and manage dependencies with other projects and programs.This roles also supports the alignment of strategy and delivery between strategic programs, Process Optimisation & Automation teams.Key achievements/projects include;- Implementation… Show more This role supports the building of Ramsay’s process management capability. This includes providing advice to leadership and the Process team in designing team practices, leading team members to deliver internal capability-building projects and manage dependencies with other projects and programs.This roles also supports the alignment of strategy and delivery between strategic programs, Process Optimisation & Automation teams.Key achievements/projects include;- Implementation of SAP Signavio- Project planning for forms governance & consolidation Show less

Apr 2024 - Present

Intelligent Automation Lead

Melbourne, Victoria, Australia

This is a multi-faceted role including elements of building & scaling the Automation function, working with the business to identify opportunities for automation and digitalisation and delivery of major/complex Automation projects.Key achievements/projects include;- Design delivery ways of working & hybrid agile/waterfall cadence- Implement UiPath Automation Hub for delivery- Implement Confluence for solution documentation & knowledge base

Jan 2023 - Mar 2024

Program Manager

Melbourne, Victoria, Australia

This purpose of this role is to lead the consolidated delivery elements of the AIA Australia IFRS 17 implementation;- Integrated data delivery- Local reporting considerations- Transitional activities (Opening Balance Sheet & Parallel Run)- Coordination with technology and testing teamsKey achievements/projects include;- On-time delivery of IFRS17 “Opening Balance Sheet”- Only large AIAA Program to receive a “Green” status for Program Governance

Apr 2022 - Jan 2023

Senior Project Manager

Melbourne, Victoria, Australia

This role is part of the Project Management Community of Practice.The project to which I was assigned in this role was the Finance Implementation of IFRS 17 to AIA Australia. This was a Group-led project where my role was;- The implementation of Australia-specific solution items- Leading the external Program audit of new account positions and models and overall solution- Communication of progress to the AIA Australia Board Audit Committee

Jun 2021 - Apr 2022

Business Transformation Manager

Ey

Melbourne, Australia

Manage delivery and governance of a continuous improvement project portfolio, focussed on digital and automation for EY’s Core Business Services teams.The role purpose is also to establish a framework for prioritising and delivering business initiatives, provide advisory support to CBS business teams and functional leaders as well as to deliver prioritised business initiatives. Digitalisation and automation solutions were delivered across a number of platforms, but… Show more Manage delivery and governance of a continuous improvement project portfolio, focussed on digital and automation for EY’s Core Business Services teams.The role purpose is also to establish a framework for prioritising and delivering business initiatives, provide advisory support to CBS business teams and functional leaders as well as to deliver prioritised business initiatives. Digitalisation and automation solutions were delivered across a number of platforms, but predominstantly used Microsoft Power Platform, associated APIs and connectors, Robotic Process Automaton and AI chabots. Show less

Sep 2019 - Jun 2021

Manager, Finance Transformation

Iag

Melbourne, Australia

The purpose of this role is to manage the delivery of 2, concurrent projects under IAG’s Finance Transformation program. This included the reporting of project progress as well we convening technical committees and governance frameworks for both.The 2 projects that fell into the remit of this position are to accelerate the Half and Full-year financial reporting and to build program governance and solution design for IFRS17.

Feb 2018 - Aug 2019

Program Governance Specialist

Iag

Melbourne, Australia

Reporting to the Executive Manager, Process Optimisation; this role involves the establishment and maintenance of Project Management practices within a Process Improvement and Business Transformation program. The scope of the program involves:- Significant reduction in reporting timeframes (internal, external and statutory)- simplification and standardisation of business reporting and processes- Implementation of new, improved and simplified reporting tools and practices-… Show more Reporting to the Executive Manager, Process Optimisation; this role involves the establishment and maintenance of Project Management practices within a Process Improvement and Business Transformation program. The scope of the program involves:- Significant reduction in reporting timeframes (internal, external and statutory)- simplification and standardisation of business reporting and processes- Implementation of new, improved and simplified reporting tools and practices- Organisational Change Management activities to embed Lean practices and embed changes into the businessAs this project is run from existing business resources, the role also entails the education of and assistance to stream leads with regard to Project Management methodology and best practice. Show less

Jul 2017 - Feb 2018

Project Manager

Tenix Solutions

Delivering projects within a State government client portfolio, this role was initially in conjunction with the duties of my previous role as Program Coordinator.This role worked to deliver projects from end-to-end and eventually became a dedicated project management position.The projects delivered range from operational process change, coordination of bid proposals as well as IT system changes and minor office renovations/refurbishments.Notable Projects:- Major Client… Show more Delivering projects within a State government client portfolio, this role was initially in conjunction with the duties of my previous role as Program Coordinator.This role worked to deliver projects from end-to-end and eventually became a dedicated project management position.The projects delivered range from operational process change, coordination of bid proposals as well as IT system changes and minor office renovations/refurbishments.Notable Projects:- Major Client "Transition In" Program:Creation of "New Business Implementation" project plan and schedule to implement $50M per annum BPO contract (Contract sign-off to service commencement).Enabled comprehensive delivery of requirements within 5 months.- Fines Reform, Early Commencement - Work & Development Permits scheme:A priority and late-notice project. Involved IT Application and Business Process implementation to Support Legislative changes to Victorian Fines Reform. Required largest programming changes to the Victorian Fines Database in over a decade.Delivered with a 3-month turn-around.- Major Client "Transition Out" Program:Establish and refine Project plan, then commence client "Transition Out" Project, decoupling a major client from Business. Covered handover of staff (and entitlements), business assets and notation of multiple major subcontracts in 5-month period. Show less

Dec 2015 - Jul 2017

Program Coordinator

Tenix Solutions

Melbourne, Australia

The Program Coordinator position manages the formal communication with the State Government client in relation to delivery of the client's project portfolio. This role also had 40% time commitment to the delivery of low-medium complexity projects.In this role I was also responsible for coordination of invoicing for Project/vendor costs for small projects and milestone Payments for larger projects. My responsibilities also include;- Reporting of projects statuses to multiple… Show more The Program Coordinator position manages the formal communication with the State Government client in relation to delivery of the client's project portfolio. This role also had 40% time commitment to the delivery of low-medium complexity projects.In this role I was also responsible for coordination of invoicing for Project/vendor costs for small projects and milestone Payments for larger projects. My responsibilities also include;- Reporting of projects statuses to multiple stakeholders and forums- Triage of new project requests- educating operational and IT Service Delivery teams in working through the "Request For Change" process- Assisting operational teams in compiling change response documentation- Ensuring project team compliance with documentation policies and IT Governance conventionsNotable Projects:- Implement new Translation Services Provider into 180-seat call centre- Ecrypted DVD-to-sFTP implementation Show less

Oct 2014 - Dec 2015

Quality & Continuous Improvement Analyst

Tenix Solutions

The Quality & Continuous Improvement team centrally manages the quality and process improvement functions for Tenix Solutions. These functions include:- Knowledge Management- Privacy & Probity Management- Process Review & corrective actionsAs part of this role I coordinated the Organisation's Knowledge Management function and closing-out corrective actions from Privacy and Quality reviews & incidents.

Aug 2013 - Oct 2014

Organisational Change Analyst

Tenix Solutions

The scope of this role focused on providing support to an Organisational Change Management program in order to prepare for implementation of new systems and practices.My focus in this role was to providing Subject Matter expertise, technical writing support, analysis of business processes and impacts, as well as reporting and scheduling for program deliverables.

Aug 2011 - Aug 2013

Quality Analyst, Sheriff Communications Centre

Tenix Solutions

Tullamarine, Victoria, Australia

I was responsible for implementing a standardised and robust quality framework in this business unit.This role included the maintenance of procedural documents, process re-engineering and standardisation, transition to digital data capture from a paper-based model.The role also included elements of workforce planning and a broad range of operational support activities.

Nov 2007 - Aug 2011
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Colleagues at Ramsay Health Care

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FAQ

Frequently asked questions about Scott Richards

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What company does Scott Richards work for?

Scott Richards works for Ramsay Health Care.

What is Scott Richards's role at Ramsay Health Care?

Scott Richards is listed as Process Excellence Leader at Ramsay Health Care.

What is Scott Richards's email address?

AeroLeads has found 1 work email signal at @tenixsolutions.com for Scott Richards at Ramsay Health Care.

Where is Scott Richards based?

Scott Richards is based in Greater Melbourne Area, Australia while working with Ramsay Health Care.

What companies has Scott Richards worked for?

Scott Richards has worked for Ramsay Health Care, Aia Australia, Ey, Iag, and Tenix Solutions.

Who are Scott Richards's colleagues at Ramsay Health Care?

Scott Richards's colleagues at Ramsay Health Care include Caroline Thomas, Yonna Jill, Fiona Geldard, Sam Ryan, and Anthea Wood.

How can I contact Scott Richards?

You can use AeroLeads to view verified contact signals for Scott Richards at Ramsay Health Care, including work email, phone, and LinkedIn data when available.

What skills is Scott Richards known for?

Scott Richards is listed with skills including Leadership, Six Sigma, Pmi Trained, Business Transformation, Requirements Analysis, Stakeholder Management, Sdlc, and Pmo.

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