Scott Rischer Email & Phone Number

York, United Kingdom

Games-workshop York Manager -Multiple man storeJuly 2013 – Current dayAs manager of the store my basic duties remained the same as in my previous job. In addition to mybasic jobs I am also now responsible for the management and training of my staff, this includessetting targets and monitoring progress in there role, and delivering regular assessments on theirperformance as well as training. Planning bigger releases, store re merchandising, stock rotation,health and safety assessments, stock takes, managing holidays, fire safety checks and buildingmanagement where I would report and chase up any work that needed doing to the property toimprove safety and productivity. In addition to all my duties I also work on the sales floor were Iwould engage with customers and deliver customer service that best suits their needs. As well as all this I set and aim to achieve financial targets to allow my store to grow financially.

Loughborough

Games-workshop Loughborough – Single man Store ManagerOctober 2010 – July 2013In my role of store manager I was responsible for the daily upkeep of the shop. The jobs range fromone to one customer engagement, store hobby projects, sales focused objectives and conversations, maintenance of the shop floor, to the admin and cash counting at the end of the day. I am also responsible for my own training and have time each week to train and develop my self and my skills, so i could deliver the best customer service possible.

Nottingham, United Kingdom

Games-workshop Warhammer world store – Staff memberSales assistant 2009 – October 2010In my job I worked as part of a very disciplined team. In this role I aimed to deliver outstandingcustomer service, while challenging my colleagues and in return they would challenge my skills sowe can develop. In my role I also ran lessons to help people in the hobby develop their painting andgaming skills. Constantly developing my own.

Nottingham, United Kingdom

Strada restaurant- The Corner House2008 - 2009I worked as a waiter where I developed good team skills, and social skills as well as becomingconfidant in approaching guests in the restaurant, exceeding other members of staff to become thetrainer for staff. My responsibilities included teaching new staff how to do there basic jobs and alsoto be a role model and example to the staff I worked with and the lead when needed on the floor.

Nottingham, United Kingdom

UPS Nottingham, Bessel Lane, Stapleford – Local Sort Sorter/Loader.2006 -2008As a Sorter and Loader for this company my duties include operating various equipment such aswireless BT and RF scanners, which once a package has been scanned enables the customer to track their packages online. I was responsible for training new staff members on correct loading andunloading procedures. I have experience within the security department; during my time I wouldassist in the X-RAY department. I have full training in correct methods of stacking loads,distributing parcels and loading articulated vehicles with effective space and time management. Aswell as communicating with team members to keep the warehouse moving as much as possible and communication with management and drivers on progress to maintain deadlines.