Scott Schreiber Email & Phone Number

Arlington, Va, Us

New York, Ny, Us

Capable of handling multiple projects as project manager and acting as implementation engineer in some cases when required. Forge lasting relationships with clients with excellent communication and written skills. Produce Statements Of Work for potential projects and see them through to completion with hands on approach. Types of projects include HIPAA assessments, Security Programs using CIS v8.0, cloud mirgrations, MFA solutions, Employee education on security and productivity including phishing simulations, and WiFi penetration testing.

Bethesda, Md, Us

Built and led IT infrastructure team to support 350 employee, multi-location, high growth SaaS Healthcare company. Built and procured hardware, software and cloud solutions to fuel productivity while securing a safe and stable network in a mixed OS environment.• Achieved 20% reduction in IT Support tickets by: o Increasing Mac usage o Created self-service documentation o Designed training workshops based on submitted support tickets• Recognized over $160k in savings through various operational efficiencies, including: transitioning mifi usage to alternate plan, implementing Leveraged Asset Tracking best practices and Technology inventory and hardware reuse process, eliminating unused software licenses and installing cloud video security system for cheaper, more easily attainable results.• Experience deploying and supporting Microsoft servers, Active Directory and Windows workstations.• Confluence Jira ticket tracking system. Metric monitoring used for help desk improvement.• Partnered with CISO on quarterly audit reports validating settings and Active Directory access using NIST standards.• Managed all IT vendor relationships. • Developed and leveraged internal stakeholder relationships to ensure sustainability and partnership, demonstrating excellent oral and written communication skills to both technical and non-technical audiences.• Managed and maintained Microsoft Active Directory infrastructure using GPOs• Managed data center including upgrading Windows servers from 2003 to 2016 and moving environment to AWS.• Developed New policies and procedures particularly onboarding in collaboration with department heads for quick and thorough execution. • Coached and developed a new IT support team that was able to handle workload with confidence and attitude that gained respect and support of company leaders and employees. • Lead by example to cultivate and maintain a culture built on teamwork and collaboration.

Arlington, Va, Us

Recruited by CEO to build IT infrastructure, hire IT Support team, create IT policies, procedures and procurement services and for a fast-paced, high growth SaaS business. Pre IPO experience with IT requirements.• Hired world class IT support staff as the company grew from 80 to 500 employees in 5 years.• Opened offices in the US and Europe.• Built Windows Server and AD infrastructure from ground up.• Procured and built out network infrastructure; Cisco wifi and network switches, routers, VPN at HQ which expanded to 3 additional global offices.• Supported a mixed environment of Mac, Windows and Linux computers.• Managed Vendors for Security, Internet, phone, software, antivirus.• Implemented cutting edge video conferencing with early adoption of Lifesize cameras and Bluejeans software to save money on travel and recruiting, building comradery between offices with video portals.

San Francisco, Ca, Us

First IT infrastructure employee hired to build and maintain several key infrastructure components during a high growth phase, such as: Linux file server, hardware procurement, network switches and routers (Cisco) assess vendors and manage VOIP solution. • Developed onboarding/offboarding procedure of employees resulting in laptop and training on the first day of employment including remote workforce.• Implemented self-service support documentation and employee education seminars.• Managed day to day user support in a mixed environment (Mac OSX, Linux CentOS and Windows).

Us

Manage the IT infrastructure including multiple Active Directory domains, Cisco VOIP and data network, and a Red Hat/CentOS Linux engineering environment. Supported Engineering, Art and Finance departments including remote employees in the US, Canada and Europe. Provided support for 24x7 production music operations. • Responsible for procuring and standardizing user hardware, ensuring service levels will be met for each department, including managing vendors and their service levels for the company. • Automated desktop/laptop provisioning using Ghost (Windows) and Kickstart (Red Hat/CentOS Linux ) • Managed multiple VLAN’s on Cisco Catalyst 2900• Implemented a fully functional AD domain and Exchange environment using Vmware and private network to inexpensively and safely prototype all changes to corporate AD environment • Used Group policy management in AD domain• Administered corporate intranet and bug tracking systems ( Atlassian Confluence and Jira) • Administered Cisco Call Manager Express/Unity Express VOIP phone system • Installed and administered enterprise mail services; Exchange 2007 and open source Zimbra Collaboration Suite • Designed and deployed multiple lines of defense against spam and viruses: Postini perimeter defense, managed Symantec solution on Exchange and clients • Supported all local/remote users running Red Hat/CentOS Linux, Mac OS X and Windows XP/Vista • Designed and deployed a cost-effective multi-platform backup solution using rsync to back up Linux machines to a single file system, and Symantec Backup Exec to backup central Linux file system • Managed and troubleshot audio/video streaming service for 24x7 production environment • Developed and supported a studio environment for broadcasting live shows in-game. • Implemented a Blackberry 4.0 Enterprise Server• Used Nagios for network monitoring

Us

Hired to design, build, maintain and manage Edusoft’s IT department and infrastructure. Responsible for taking a small, 20 person peer to peer network to a 200 person Windows 2003 Active Directory/Exchange 2003 infrastructure in 2 years. Managed IT support team members and handled all escalation issues.Career Highlights include:• Responsible for managing the organization’s technical resources and activities associated with end-user computing and telecommunications.• Developed support procedures that scaled with a fast growing software company• Successful implementation and migration to Outlook/Exchange 2003 including user training• Created Training procedures for all users on XP and Office 2002 software• Hired, trained and managed additional IT support administrators• Opened an additional office in Los Angeles with all necessary network and business functionality including: phone, DSL, wireless and network infrastructure. • Responsible for all vendor relationships and software licenses• Manage Nortel BCM PRI phone system including punch downs on 66 and 110 blocks• Configure and maintain products such as: Cisco PIX firewall, 1600,1841 and 2650 routers, 2950 and 3500 switches• Responsible for all purchasing and standardizing all equipment utilizing Symantec ghost for rapid laptop/desktop deployment • Locally managed all DNS, Active Directory and Exchange resources• Built Windows PPTP VPN server to provide remote users across the US with access to fileserver and use of MS Exchange.• Installed Blackberry 4.0 BES server and company policies regarding its use.• Configured, maintained and optimized wireless 802.11b/g option for SF and LA office using YDI enterprise hardware and bandwidth control units

Us

• Demonstrated leadership skills as first IT person hired to implement and manage LAN/WAN installation of NT/2000 network and offer technical support to 55 users • Managed entire IT budget and staff • Redesign TCP/IP architecture and network design for increased reliability• Installed and configured Cisco VPN and PIX firewall for increased security• Through the use of Norton Ghost software I was able to reduce the help desk call volume 30% by migrating entire company from multiple OS (Win 9x/NT) to standard desktop (Win2k and Office 2k) • Responsible for purchasing and managing all equipment, software and licenses and plan for growing IT needs• Provided training through documentation and workshops on new software and hardware• Installed LYRIS email management server for marketing and sales• Coordinated effective move of company network to new office space and was completed on time with no unscheduled network downtime. This included all aspects of setup for the T1, DSL and PBX Lucent phone system• Developed guidelines for standard operational procedures • Organized mission critical procedures in order to setup offsite location of UNIX SUN servers that run 24/7 web application (Apache, Tomcat and Oracle) including backup and disaster recovery. I served as the primary emergency contact• Documented all procedures through WinCVS document management software• Managed nightly backup routines using Veritas Backupexec

Bachelor Of Arts - Ba, Radio Television And Film Production

Bachelor Of Arts - Ba, Theater Sound Production