Scott Robertshaw work email
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Scott Robertshaw personal email
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With 17 years of experience as an IT Operations Technical Support Tier 2, I specialize in providing remote technical support for a major communications company. My skills are deeply rooted in troubleshooting complex issues, problem-solving efficiently, and delivering exceptional customer service. I am proficient in managing Cloud systems, Active Directory, and O365 administration, where I have consistently demonstrated my ability to streamline processes and enhance system functionality. My commitment extends beyond technical proficiency, as I am also dedicated to contributing to meaningful causes while ensuring high levels of efficiency and customer satisfaction. My goal is to leverage my technical experience to support strong IT infrastructures and contribute positively to team and client experiences.
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Help Desk AnalystRobert HalfMiddlesex, Nj, Us -
It Operations Tech Support 2Lumen Technologies May 2007 - Apr 2024I played a key role in enhancing client IT infrastructure and support processes. I led the migration of users onto Cloud virtual systems, significantly improving remote work capabilities and data accessibility. My responsibilities included managing Active Directory for secure and efficient user account management, and overseeing O365 as a CSP where I handled licensing and account creation. I was instrumental in domain registration and DNS management to strengthen client's digital presence and web functionality. Additionally, I provided steadfast technical support during significant system upgrades and implemented security measures to safeguard client data. My ability to work collaboratively on a high-volume service desk ensured top-tier customer support and system reliability. -
Previous Work HistoryVarious Companies Jun 1993 - May 2007➤ Computer Technician – Computer MD, Edison, NJ – 09/2001 to 05/2007➤ Computer Technician – Computer Depot, Monmouth Junction, NJ – 09/1998 to 09/2001➤ Technical Support Supervisor, Production Manager – Vertex Technologies, Monmouth Junction, NJ – 06/1997 to 09/1998➤ Customer Service Engineer – Raymond Karson Associates, Wayne, PA – 06/1996 to 06/1997➤ PC Support Specialist – Computer Generated Solutions, New York, NY – 06/1993 to 06/1996
Scott Robertshaw Skills
Scott Robertshaw Education Details
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The Us Army Soldier Support InstituteGraduated With A Gpa Of 85.85 And Secret Security Level Clearance. -
The Cittone InstituteGraduated In The Top 10% Of The Class With A Gpa Of 98.8
Frequently Asked Questions about Scott Robertshaw
What company does Scott Robertshaw work for?
Scott Robertshaw works for Robert Half
What is Scott Robertshaw's role at the current company?
Scott Robertshaw's current role is Help Desk Analyst.
What is Scott Robertshaw's email address?
Scott Robertshaw's email address is sc****@****ink.com
What is Scott Robertshaw's direct phone number?
Scott Robertshaw's direct phone number is +125385*****
What schools did Scott Robertshaw attend?
Scott Robertshaw attended The Us Army Soldier Support Institute, The Cittone Institute.
What are some of Scott Robertshaw's interests?
Scott Robertshaw has interest in Drag Racing, Car Shows, Animal Rights.
What skills is Scott Robertshaw known for?
Scott Robertshaw has skills like Windows Server, It Service Management, Active Directory, Incident Management, Itil, Servers, Vmware, Citrix, Technical Support, Disaster Recovery, Windows Xp, Help Desk Support.
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1gmail.com -
Scott Robertshaw
Edison, Nj -
2ca.gov, stateofcalifornia.gov -
Scott Robertshaw
Associate Director Of Student Recreation At Colorado State University-PuebloPueblo, Co2csupueblo.edu, colostate-pueblo.edu3 +171954XXXXX
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