• Possesses full knowledge of the Old Republic Title search policies and procedures. • Supervised Accounts Receivable: log policy payments into spreadsheet, then process via specialized software and add to daily A/R report, scan payments via electronic check scanner and complete daily online bank deposits. • Process, log, and forward copies of policies to home office. • Provided and maintained high-quality communications with agencies and provided rate quotes, title searches, and other office related inquiries. • Scheduled and prepared materials for in-office meetings or remote Zoom meetings. • Supervised ordering, maintenance, and stocking of office supplies. • Maintained consistent work flow in office, ensuring all employees are completing duties correctly, answer questions, provide answers for various queries • Answered main multi-line office phone, filed, faxed, sorted/prepared mail to be sent either via FedEx or UPS, either domestically or internationally.

• Possesses full knowledge of the MLS Rules and Regulations and policies and procedures. • Provides MLS technical and phone support for all MLS search products. • Receives and verifies listing contract, or other documents for compliance to the MLS Rules and Regulations. • Supervised ordering, maintenance, and stocking of office supplies. • Provided and maintained high-quality communications with customers and other departments/businesses/clients. • Proofread, edit, and type letters of recommendation and various memos. • Answered main multi-line office phone, filed, faxed, sorted/prepared mail to be sent either via FedEx or UPS, either domestically or internationally.

• Possesses full knowledge of the MLS Rules and Regulations, lock box rules and regulations, and policies and procedures. • Manages Internet Data Display (IDX)/RETS (Real Estate Transaction Standard) programming. • Provides MLS technical and phone support for all MLS search products. • Processes complaints related to IDX violations. • Receives and verifies listing contract, or other documents for compliance to the MLS Rules and Regulations. • Supervised ordering, maintenance, and stocking of office supplies. • Provided and maintained high-quality communications with customers and other departments/businesses/clients. • Miscellaneous administrative duties as required. • Troubleshoots MLS problems and communicates with MLS Director to ensure members’ needs are met. • Proofread, edit, and type letters of recommendation and various memos. • Answered main multi-line office phone, filed, faxed, sorted/prepared mail to be sent either via FedEx or UPS, either domestically or internationally.

• Scheduled appointments, department meetings as well as purchased office supplies and equipment• Administered and processed Master's and Ph.D. examinations• Managed department's work-study students (five per semester)• Planned, prepared, organized, and set up department's annual commencement ceremony• Proofread, typed, and edited various documents and memos• Maintained department's computers, printers, photocopier, fax machine, and other equipment

(Temporary assignment through an employment agency)• Drafted and proofread correspondences between agencies • Created and maintained databases and spreadsheets• Answered multi-line phones, file, ordered supplies

(Temporary assignment through an employment agency)• Scheduled and made travel arrangements for visits with alumni• Supervisor for work-study students• General office duties (typing, filing, answering phones, sorted/prepared mail)