Responsible for providing strategic leadership and direction in the planning, development, implementation, and maintenance of information technology systems, services, and cybersecurity, while enhancing the institution's digital capabilities to support teaching, research, and administrative functions.Key Responsibilities:Strategic Leadership:Provide visionary leadership in aligning technology initiatives with the institution's mission and strategic goals.Develop and execute a comprehensive IT strategic plan to guide technology investments and innovations.Technology Infrastructure:Oversee the maintenance, optimization, and scalability of the institution's IT infrastructure, including networks, data centers, and cloud solutions.Ensure the reliability and security of IT systems and services.Digital Learning and Teaching Support:Collaborate with faculty and academic departments to leverage technology for enhancing the learning and teaching experience.Champion the adoption of e-learning platforms, online resources, and innovative pedagogical tools.Research and Innovation:Identify and implement technology solutions that support cutting-edge research initiatives.Cybersecurity and Data Privacy:Develop and enforce robust cybersecurity policies, practices, and training programs.Ensure compliance with data privacy regulations and respond to security incidents effectively.Administrative Systems and Efficiency:Oversee the administration of enterprise resource planning (ERP) systems, optimizing administrative processes.Collaborate with various departments to streamline workflows and enhance operational efficiency.Budget Management:Manage the IT budget effectively, ensuring cost-effective technology solutions.Evaluate and negotiate vendor contracts to achieve favorable terms.Stakeholder Collaboration:Collaborate with academic departments, research centers, and administrative units to understand their technology needs and deliver solutions.

Empowered IT Team Drives Mission-Critical Systems for the Attorney General Led a high-performing team of systems engineers, software developers, and desktop support specialists to deliver innovative IT solutions directly supporting the Attorney General's mission. Key accomplishments include:• Strategic Leadership: Provided vision and direction, managing personnel, budgets, and programs for all aspects of IT. Ensured IT initiatives aligned with the organization's goals and business services.• Mission-Critical Systems Implementation: Spearheaded the research, development, and deployment of essential applications like a PCI-compliant database/web application, VOIP system, Constituent Resource Center Call Center, and an internal Attorney General communication Intranet.• Enhanced Legal Operations: Implemented a suite of applications for case management, legal documentation, evidence chain of custody, inventory, asset management, and LegisTrack (bill analysis automation).• Robust Security Framework: Developed and conducted thorough IT security risk assessments. Established comprehensive security and incident response plans to safeguard sensitive data.• Comprehensive IT Governance: Oversaw all areas of IT, including innovation, policy development, infrastructure design, system integration, service delivery, security compliance, incident response, and business continuity.• Advanced Technology Adoption: Led the evaluation, selection, and implementation of cutting-edge tools like state-of-the-art network infrastructure, video surveillance and access control, backup and disaster recovery solutions, automated vulnerability management, and endpoint/network security solutions

Broadcast Operations Leader | Ensuring Seamless Delivery Across 5 Stations & 6 Digital StreamsSpearheaded the technical operations and maintenance of 5 over-the-air digital broadcast stations, encompassing 6 digital streams. Key responsibilities included:• Infrastructure Management: Led a team in overseeing and maintaining critical broadcast infrastructure, including Thales DCX UHF high power transmitters, low-power translators, antennas, master control systems, and studio equipment for News and production.• IT Administration: Managed and maintained server infrastructure consisting of Active Directory, MS Exchange, MS Server OS (2000/2003/2008), and user workstations (Windows XP and Mac) with editing software like Final Cut Pro, AVID, and Adobe Premiere.• Broadcast Technology Expertise: Possessed in-depth knowledge of digital audio/video signals (Transport Streams, SD/HD) utilizing various interfaces (ASI, SDI, HD-SDI, Component, Composite). Demonstrated proficiency in using test signal generators and waveform/vector scopes for signal analysis.• Systems Optimization: Championed continuous improvement by identifying opportunities to optimize broadcast video servers, automation systems, routers, DAs, and signal conversion equipment.• Preventative Maintenance: Conducted regular checks and adjustments to ensure all broadcast and IT equipment remained operational and ready for use.• Project Management: Played a key role in designing and constructing new engineering projects to enhance broadcast capabilities.

Championed Operational Excellence and Broadcast Quality Led and oversaw a team responsible for the seamless operation and maintenance of critical broadcast infrastructure across 5 CW affiliates nationwide. Key responsibilities included:• Infrastructure Management: Oversaw the installation, maintenance, and troubleshooting of high and low-power transmitters, antennas, master control systems, and studio equipment, ensuring optimal broadcast performance.• Network Expertise: Managed and maintained robust networks connecting 5 CW affiliates, guaranteeing reliable transmission of programming.• IT Administration: Installed, maintained, and troubleshooted Active Directory, MS Exchange, Server OS, and user workstations (Windows XP and Macintosh) to ensure smooth IT operations.• Broadcast Technology Specialist: Possessed in-depth knowledge of digital audio/video signals (Transport Streams, SD/HD), test signal generators, waveform/vector scopes, and broadcast video servers.• Technical Leadership: Managed and trained master control operators, ensuring they deliver a high-quality broadcast product.• Project Management: Planned, prepared, and monitored operational and engineering budgets. Designed and constructed new engineering projects. Developed and secured approval for capital equipment purchases.• Continuous Improvement: Championed continuous improvement by identifying opportunities to optimize systems, processes, and equipment performance. Conducted regular equipment checks and adjustments to maintain operational readiness.

Technical Support & Training Leader | Driving Success in Home Automation Systems• Supported Multi-Million Dollar Sales: Played a key role in managing and maintaining the Quality Control department, ensuring the smooth operation of the production line for the company's successful home automation systems.• Empowered Dealer Network: Provided technical support to a network of 110 home automation dealers across the US, Puerto Rico, and Spain, ensuring customer satisfaction and successful product installation.• Technical Documentation Expert: Created comprehensive product user manuals, installation manuals, schematics, and technical guides for efficient product implementation.• Developed Future Technicians: Led the expansion and successful operation of a 25-student training facility, certifying dealers in home automation installation and boosting sales capabilities.• Problem-Solving & Innovation: Championed problem-solving initiatives through software and hardware enhancements, contributing to product development and improved user experience.• Broad Technical Expertise: Possessed in-depth knowledge of residential and commercial low voltage wiring, including Cat 5/5e, RG6, structured wiring, audio/video systems, security cameras, access control, and alarm systems.