Scott Sendelbach Email & Phone Number

Chicago, Il, Us

Collaborate with consulting teams to implement, configure, and administer information management systems and other IT services for various organizations comprised of local and international clients. Facilitate requirements gathering sessions to better understand and client needs, map as-is processes, and establish future platform functionality. • Configure the product offering as well as present front-end user interface prototypes and platform functionality. Primarily OpenText Content Server. Improve business efficiency by automating data processes wherever possible; such as applying search metadata, report generation, etc. across various systems. • Perform data analysis, cleanup, and the migration of millions of documents into OpenText Content Server. • Create technical narratives and stories to guide development staff efforts. • Create user documentation, tutorial videos, and conduct training sessions. • Manage client needs in accordance with project timelines.

Normal, Il, Us

Acted in a support role for numerous Professors and the Marketing Department. • Provided support for numerous Professors and the Marketing Department. • Assisted University Professors in academic research, as well as the grading and proctoring of student assignments and exams. • Edited newly developed textbooks prior to in-class use for spelling, grammar, and lesson content. • Audited College of Business websites for errors and functionality.

Worked with an analyst team to provide analytical reporting tools to the LeapForward Project; the redesign and implementation of a new student information system at Illinois State University. • Guided requirements gathering sessions with subject matter experts to understand the data and reporting needs of each business unit of the University. • Used SQL to leverage multiple tables in order to analyze Department data, validate data integrity in the new system, and create source queries for report creation. • Created supporting documentation for data warehouse activities and training for end users. • Created and maintained user reports and dashboards in IBM Cognos. • ITIL Foundations Certification.

Worked in collaboration with a Business Process Competency Center unit on a new student information system for Illinois State University. Mostly worked in the analysis phase of project, performing data gathering and data analysis related duties.

Master Of Business Administration (Mba)

Master Of Business Administration - Mba

Bachelor'S, Business Information Systems, Organizational Leadership

Education record