Supervised and maintained fleet vehicle program, in addition to managing our company mobile phone accountScheduled construction jobs, created job books, and procured all necessary resourcesSecured permits and called in locates prior to execution of construction servicesCreated, processed, and invoiced clients for construction, irrigation, and landscape enhancement work orders totaling more than $500K annuallyManaged Pesticide Re-certification Program; trained and qualified 50+ team members for Pesticide Spray LicensesOversaw purchasing, ordering, and inventory of marketing and administrative formsPrepared job books, including financial and hourly entries of incomplete job servicesProvided backup support to Scheduling and Customer Service, assisting with inbound/outbound calls, as needed

Managed scheduling and procurement, in addition to coordinating service deliveriesProcessed residential irrigation billing and landscape enhancement work ordersPrepared job books, including financial and hourly entries of incomplete job servicesServed as Chairperson of Safety Committee

Conducted cold calls to sell landscaping services, onboard new customers, and drive sales revenuesResolved and de-escalated customer issues and complaints, in addition to receiving and processing paymentsScreened and directed customers to appropriate department and/or personnel