Scott Shull Email & Phone Number

Charlotte, Nc

Managing a department of 12 People with a complex network infrastructure, with over 1000 computers, 150 servers, 74 remote offices, with a Novell and Microsoft infrastructure. With a complex environment consisting of Novell Cluster server, Microsoft AD using Windows Server 2008, Citrix, VMware, GroupWise, and SANsSuccessful in creating change that has saved the agency over $230,000 per yearManaging many projects consisting of: Firewall replacement, Help Desk software implementation, Server room consolidation and redesign, Novell to Microsoft AD, Groupwise to Exchange, and many othersPut processes in place that has reduced the helpdesk ticket volume from around 800 incidents per month down to 450 incidents per monthOverseeing the enhancement of the backup procedure to create a backup plan that would protect the corporation going forward with a disaster recovery planRestructuring the IT organization and delegating responsibility to appropriate members of the teamWrote new IT policies to safeguard the company with written policies and improved expectations for employeesOversaw the implementation of a new helpdesk systemImplementing new systems to manage the overall computer environment, and Data Center. This will allow us to know what is going on throughout the whole environment at a glance

Managing the IT infrastructure with a department of 8 people, 500 computers with Microsoft, MAC, and Linux platforms; 40 servers Using Microsoft, MAC, and Linux platforms: 11 local offices, 5 remote offices, with a $1.3 million budgetImplemented the fixing of the backup procedure to create a backup plan that would protect the corporation going forward with a disaster recovery planManaging the move from 10 buildings to a new 4 building campus with 10Gig cat 6 cablingRestructured the IT organization and delineated responsibility to appropriate members of the teamFacilitated the redesign of the network from a flat Nortel, Cisco, 3Com, to a layered Cisco networkImplemented a new helpdesk system from one that was written in houseManaged the migration to a Cisco VOIP system from a PBX Nortel System Implemented a corporate change using SMS to update all system on the network to make sure all systems were up to date.

Manage the IT department while starting up a new TV network (ESPNU)Responsible for overseeing entire network for the local office, and eight remote offices including LAN/WAN, and VPN technologies, MS File and Print server, MS Exchange server, MS Terminal server, ENPS server, SAP, Citrix Servers, and the phone systemResponsible for the management of support for all of the live remote games and live studio showsConfigured and installed the wireless network at the local officeImplemented new computer systems to support remote games for showing the game information on-airAnalyzed and recommended the work for the implementation of a new application to save time on redundant workflow practicesSupported the system that was used to put live clock and score information from games to be used for our live television showsCreated a data base to manage the shipping of all broadcast equipment to remote games locations increasing efficiency by 65%

Setting up networks, and maintaining after installation Made sure that strict guide lines were followed while in the Quality Control DepartmentRepairing, and maintaining all electronic navigation equipmentLPO(Leading Petty Officer) for the Electronics Division onboard a nuclear submarine responsible for making sure all electronic equipment was ready for a 6 month deploymentTraining technicians on troubleshooting and maintaining all electronic navigation equipment Rewrote the curriculum for the course that I was in charge of to improve efficiency