Svp, Global Operations
Current
Mopro
Responsible for strategy and execution of global Customer Service, and Fulfillment Center operations.
2017 - Present
~9 yrs 4 mos
AeroLeads people directory · profile
Scott Sim Email & Phone Number
SVP, Global Operations at Mopro
at
Mopro
1 phone found
area 917
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Mopro
Role
SVP, Global Operations at Mopro
Location
16 Followers, United States, United States
Who is Scott Sim? Overview
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Quick answer
Scott Sim is listed as SVP, Global Operations at Mopro at Mopro, based in 16 Followers, United States, United States. AeroLeads shows phone signal with area code 917 and a matched LinkedIn profile for Scott Sim.
Scott Sim previously worked as SVP, Global Operations at Mopro and COO, Country Manager at Stellar. Scott Sim holds Bachelor Of Arts - Ba, Marketing from California State University, Northridge.
Profile bio
About Scott Sim
Highly qualified, result oriented executive with 25 years of professional experience and expertise in managing small to large complex scale Global Customer Service Delivery Operations with full P&L responsibility. Expertise in leading high performing, voice/non-voice customer service/technical support, Back-office operations for various Fortune 500 companies in Retail, Telecommunications, Cable/Media, Technology, Hospitality, Travel, and Government industries in both onshore and offshore locations. Impressive track record and proven ability to develop strategies and process to meet and exceed Customer Satisfaction KPI’s, SLA’s, NPS and EBITDA.
Listed skills include Service Delivery, Workforce Management, Bpo, Outsourcing, and 8 others.
Current workplace
Scott Sim's current company
Company context helps verify the profile and gives searchers a useful next step.
Mopro
5 roles · 23 years
Scott Sim work experience
A career timeline built from the work history available for this profile.
Coo, Country Manager
Executive leadership to oversee post merger transition and to re-organize business structure that provide business growth, operational stability as well as financial improvements.
2013 - 2016
~3 yrs
Vice President Of Operations
Sutherland Global Services
Managed $87 million annual revenue portfolio BPO operations with multiple global accounts while overseeing all aspects of day to day operations of 4 Contact Centers with 6,000+ FTEs.
2011 - 2013
~2 yrs
Executive Managing Director
Ucess Partners
Executive leadership to a BPO subsidiary of LG Group, and led the operation in providing Customer Service/Technical Support (voice/non-voice) for LG Electronics as well as servicing other clients in various industries, including Banks, Media/Cable, Transportation, and Government agencies.
2008 - 2011
~3 yrs
Vp Operations, Asia
Directed all aspects of managing and delivering day to day Global Customer Service & Technical support to 19 Fortune 500/1000 clients with 96 lines of business. $155 Million annual revenue, 11,000 FTEs, 9 Service Delivery Center operations in Asia (Philippines, Hong Kong, Korea, Malaysia, Singapore), with full P&L responsibility.
2003 - 2008
~5 yrs
1 education record
Scott Sim education
FAQ
Frequently asked questions about Scott Sim
Quick answers generated from the profile data available on this page.
What company does Scott Sim work for?
Scott Sim works for Mopro.
What is Scott Sim's role at Mopro?
Scott Sim is listed as SVP, Global Operations at Mopro at Mopro.
What is Scott Sim's phone number?
AeroLeads has found 1 phone signal(s) with area code 917 for Scott Sim at Mopro.
Where is Scott Sim based?
Scott Sim is based in 16 Followers, United States, United States while working with Mopro.
What companies has Scott Sim worked for?
Scott Sim has worked for Mopro, Stellar, Sutherland Global Services, Ucess Partners, and Teletech.
How can I contact Scott Sim?
You can use AeroLeads to view verified contact signals for Scott Sim at Mopro, including work email, phone, and LinkedIn data when available.
What schools did Scott Sim attend?
Scott Sim holds Bachelor Of Arts - Ba, Marketing from California State University, Northridge.
What skills is Scott Sim known for?
Scott Sim is listed with skills including Service Delivery, Workforce Management, Bpo, Outsourcing, Call Centers, Leadership, Operations Management, and Team Management.
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