· Deliver on-line training for new and current customers.· Collaborate with team members to improve curriculum.· Recommend modifications to existing training programs.· Recommend new training programs.· Support modifications to existing user manuals.

Deliver in person and virtual training.Work with sales and the customer to create custom training solutions.Advise the sales and marketing departments as a subject matter expertTravel to client sites and other United Training locations to deliver trainingDevelop and expand knowledge base and obtain certifications as needed

• Develop and maintain a substitute teacher pool• Develop and maintain a substitute availability schedule• Coordinate with T/L Academic Managers and Education Coordinator for substitute lesson plans,specific student or class needs, and teacher time-off requests.• Develop and administer substitute teacher training on substituting procedures and expectations,technology platforms• Communicate with students, parents, and schools, as necessary, about substitute needs, changes,schedules, etc.• Build substitute relationships to develop and maintain reliable and willing individuals• Provide substitute teacher training on platforms, systems, teaching expectations, and othertechnologies and procedures as needed.• Communicate, track, and monitor substitute teacher needs and daily updates.• Develop ideas and strategies to streamline the substitute teacher process.• Substitute for classes as needed and on short notice• Assist each department in special projects, as requested• Assist Academic Managers in conducting teacher evaluations, on a daily basis.• Assist Academic Managers in tracking and monitoring weekly teacher quality data reports.• Assist Academic Managers in developing general teacher training and support materials, asneeded.• Assist Academic Managers in following-up with teachers for quality control support purposes.

• Responsible for teaching in-person corporate training courses in Microsoft Office 2013 – Office 365, Microsoft Project, and soft business skills• Responsible for teaching online corporate training courses in Microsoft Office 2013 – Office 365, Microsoft Project, and soft business skills

• Curriculum development and deployment• Responsible for creation of technical training courses, and training• Responsible for creation and training of Accounting software• Responsible for creating Accounts Payable SOP manual• Responsible for creating training on various accounting software used (Sage, Manager Plus)• Responsible for processing of all invoices, credits, and account payable inquiries• Process and submit weekly payments (checks, wire transfers)• Maintain and update all vendor files• Developed Accounts Payable SOP manual• Revamped and overhauled training on various accounting software used (Sage, Manager Plus)• Create and maintain positive pay file for weekly upload• Process and pay all expense reports• Developed and maintained yearly International sales spreadsheet• Maintain 1099 files and generate file for IRS• Maintain vendor’s certificates of insurance files• Generate monthly, quarterly, and yearly rebate reports• Work closely with IT to help office/plant staff with MS Office / Software issues• Work closely with IT to improve processes throughout office staff spreadsheets/files• Create, modify, and enhance existing spreadsheets of various departments• Conduct corporate training classes in MS Office 2010 - 2016• Analyze and present web analytics for Research and Development team• Responsible for creating, editing, and maintaining the Quarterly Inventory Costing Database Development

• Create and modify data reports to support all of Undergraduate staff using SQL• Create, modify, and send all electronic communications to Undergraduate applicants, admits, enrolls(Banner Resource Management)• Create and modify coding in Banner• Maintain all Undergraduate social media• Maintain all Undergraduate admission web pages• Manage additional admissions technology staff

• Responsible for all aspects of the Distance Learning ASC. This includes responding to the academic needs of over 1,000 online students, collaborating with faculty and other student support staff (Advisement, Student Development and Library) regarding student success initiatives.• Creating and conducting interactive study skills workshops and course guides• Manage the online tutoring and testing programs• Collaborate with faculty to develop online academic resources and programs• Teach online business courses as needed• Manage a full-time staff, peer and professional tutors• Create and manage all ASC Online webpages• Create and manage all ASC social media

Teach Keyboarding, Multimedia, Introduction to Computers, S.O.A.R., IntroductionTo Computer Applications, and Hyperstudio.