New Business development across multiple B2B verticals and channels Territory management throughout Western USCollaboration with Independent Sales Reps Seasonal industry trade shows

New Business and Project Development - Successfully sold new business opportunities; built and effectively handled clients and prospects to drive new business. Collaborated with internal resources and external network to prioritize and penetrate key accounts; quickly built relationships with key partners to drive business. Primary focus net new logos / net new client accounts and expansion in customer base.Identified key decision makers and developed strategic relationships to drive revenue.Project Management - Identified and validated business needs and carried out execution through different phases of lifecycle. Successfully managed multiple projects under tight schedule and met deadlines.Trade Show Organization - Maintenance of clients communications throughout the event process. Collaborated effectively with conference business: Exhibitor operations, logistics, content, program management, and marketing teams. Understanding of the exhibit process maintained standard operating procedures with high efficiency and accuracy.Drive Social Media - Assisted with creation and alignment of social media content.

Business Development (B2B) - Northern California, Reno-Tahoe NV, Idaho, Washington and OregonExpanded Client base by 15 new accounts adding $350K in new businessManage existing and legacy accounts while expanding distribution, model mix and revenue within those retailersExpanded portfolio by successfully building new relationships, cold calling and actively selling product linesManaged product, customer, consumer escalations as well as reconciliations efficiently and timelyElevated customer service standards; implemented processes to ensure follow-up and additional client contactUtilized Microsoft Teams for internal accountability and communicationMaintained excel based sales, product allocation and new dealer paperwork tracking

Manage US IBD accounts, Bike Builders and assist with OEM accounts Promote products to existing/new dealers and tech supportContinuous Dealer outreach, drive/processed IBD salesConsumer VM/Call follow-up and tech support

•Process & Ship - Daily B2B & B2C order fulfillment•Process & Ship - Monthly International Distributor orders •Receive inbound international shipments•Complete periodic manufacturing rework projects to exact specifications•Place warehouse supply order PO’s as needed•Manage regular inventory counts & day to day inventory adjustment•Receive, inspect and process Sales/Warranty returns and issue credits•Establish & Maintain warehouse organization - workflow - pick zones - cleanliness •Daily software use - FedEx Ship Manager - UPS.com - Shipstation - Quickbooks

Commercial & residential route driver23 stops per average - 95051 Area codeNew route driver training instructor

• Oversaw sales operations across Alaska, Hawaii, Washington, Oregon, N. California, Nevada, Idaho and Montana• Increased revenue by 85% in one year by establishing 10 new accounts, negotiating greater sell-in and coaching sell-through• Expanded portfolio by successfully building new relationships, cold calling and actively selling new product lines• Collaborated with senior leadership in forecasting efforts across region• Elevated customer service standards; implemented processes to ensure follow-up and additional contact with clients • Managed product, customer and consumer escalations and reconciliations efficiently and timely• Negotiated contracts with key clients and established service level agreements for sales team• Utilized social media to enhance the company’s brand online in an effort to increase client base

• Territory consisted of Arizona, California, Oregon, Western Canada, Alaska, Hawaii and Washington• Increased revenue from $2.8M to $3.6M in fiscal year 2016• Implemented Manufactured Advertised Price (MAP) pricing policy and brand standards through training, sales performance clinics and consistent follow-up on client needs• Forecasted product sales in territory; outlined sales strategy and visits with prospective customers• Coordinated e-bike expositions across seven states for various events throughout the year

• Increased sales by 200% in eight months and doubled the dealer base within the same year• Managed clients from initial contact through implementation of accounts• Promoted new products with clients and processed sales and follow-up with web store transactions• Processed and troubleshot technical product issues; ensured due diligence on reporting and documentation• Oversaw shipping and receiving logistics in warehouse; assisted with processing international orders and fulfillment

• Managed sales operations for organization with a revenue increase of over $15M in 10 years• Remained educated on new and existing product capabilities to be a valuable resource to clients• Developed strong relationships with vendors and dealers to support effective business decisions • Oversaw accounts diligently to ensure deadlines were met, sales goals achieved and technical issues were resolved• Utilize Oracle to process orders and credits timely to ensure customer satisfaction

• Manage small group of gym members while creating and performing a cycling specific work-out• Continuing education for safety• Annual CPR Certification• Annual continued education workshops

• Membership Director – 09/2000 – 06/2001• Consistently achieved quota of memberships sold• Maintained a positive balance of members and reduced attrition• Received Positive Net Dues Award for 2000• Earned Star Performer Award for 2000• Fitness Specialist – 06/1998 – 06/2001• Conduct Fit-Quest orientation programs• Maintain ACSM Club and Fitness standards• Manage personal training clientele• Complete weekly club management duties and monthly projects

• Provided cycling related product and bicycle sales support on retail sales floor• Worked with assistant manager to set up floor layout and stock product• Work with consumers to solve product and customer service issues

• Trained and managed fitness staff• Marketed fitness programs to potential clients• Performed physical and nutritional evaluations for members