Providing financial advise for clients from all walks of life for mortgage's, remortgage's, buy-to-lets as well as financial protection insurance such as income protection, critical illness cover and life cover. I also provide advise and support for complex cases where there is previous adverse credit issues. Capacity reports for family mediation carried out.

• Managing the site and Grimsby import centre with a greater emphasis on strategic projects within the business. • Building a team with greater progression planning for further sales growth.• Working in tandem with commercial during tender processes to obtain new business.• Ensuring customer satisfaction with all key clients such as PSA, Fiat Chrysler & Leaseplan.• Recent involvement in a substantial multi million pound LCV conversion programme. This has involved commercial meetings with the client to agree on multiple fitments to a large fleet of Mercedes vans.• Working with the finance team to plan and submit the depots yearly budget. • Selected by central HR to choose a training provider to roll out ILM throughout the business. This was deployed during 2018 to develop our staff for the future.• Developing a greater engagement throughout the site, in preparation for a business wide survey. Creation of a comprehensive skills matrix to ensure an improved training environment for new starters and current staff. • Initiated a review of all safe working practices and risk assessments throughout 2020. • Working alongside newly created Customer Service department to shape the future for GEFCO, in order for them to support the new market client sales.

• Managing a fast-paced distribution centre with a multi million pound annual turnover. • Responsible for between 80 to 120 staff depending on workflows. • Ensuring on time delivery of vehicles to maximise customer satisfaction. • Activities include storage and distribution, 260,000 internal vehicle movements, 15,000 post productive fitments, 20,000 pre-delivery inspections plus onward delivery. • Bodyshop repairs of more than 3,500 including rental, in-life, and defleet operations. • Maintaining relationships with key customers, regular review meetings and conference calls to ensure customer KPI’s were met.• Supplier management of various key partners, from a sole staff provider, PDI/valet company and final delivery agents. • Maintaining requirements for ISO 9001/14001, via processes and action plans.• Responsible for site objectives, budget, staff development, recruitment, health and safety and quality. • Development of site employee committee during 2017 to improve staff engagement. • Creation of processes and structure to ensure new business integrates smoothly into daily operations. • Implementation of site contract during 2016, communicating key site objectives to all staff.