Scott Stearne Email & Phone Number

Technical Support Specialists and Consultation specializes in maintenance and repair training on the Hyster brand of military spec. forklifts. Including annual safety re-certification and weight testing in accordance with SWO-23 and NAVSUP-538.In addition, we offer Material Handling Equipment service dept. management training and consultation across the full spectrum of dealership daily operations. Everything from financials,customer retention and satisfaction, work in process, dispute resolution, to shop set up, what ever the need, we can help.

I was the Branch Service Manager. Responsible for all daily operations of the dealership. I also managed some of the daily rental responsibilities. Trained shop technicians, opened another branch location and trained the personnel that eventually ran that location. Interacted with customers on a daily basis and cultivated a strong relationship with the U.S. Navy, which continues at the dealership today. 7 years of Past performance reports available upon request.

Service Manager, responsible for daily operations of the service and rental dept. Trained a service manager for a satellite location. That manager is still managing that location today. Processed all warranty. Won Service Excellence Award 3 consecutive years from Toyota corporate.