Scott Stever Email & Phone Number

Columbia, Missouri, United States

Columbia, Missouri, United States

Mason Eye Institute & Eye Institute East, MU Health

• Managed two clinic locations and 33 non-clinical staff, including daily operations
• Developed and held accountable for an annual budget of $4M
• Partnered with public relations, business development, and strategic planning
• Collaborated in quality improvement infrastructure enhancement, resulting in 100% participation of staff in Gallup employee engagement survey compared to 33% the previous year; o Results used to improve staff.
• Improved provider, staff, and patient satisfaction by increasing appointment access through adding approximately 8 additional appointment slots per day and staggering staff hours to accommodate early and late.
• Oversaw human resources management, cash handling, IT needs, clinical equipment maintenance, repair, and purchasingo Led initiative to develop career ladder for Ophthalmic Technicians, for their professional.

Child Health - University Of MO-Columbia

• Co-led Department of Pediatrics of over 60 faculty physicians and 50 staff o Provided consultation to Department Chairperson, Executive Director of Children’s Hospital, and others
• Served as director for pediatric clinics, including primary care, multi-specialty, and cardiology clinic with more than 45,000 combined annual visits and 50 staff
• Accountable for dept. and clinics' annual budget process (over $20M)
• Partnered with others with contract development
• Facilitated quality improvement and operational enhancement, including: o Reduced patient "no-shows" from an aggregate of 17% to 10%/montho Expanded new patient access by 15%/year for patients seen within 10 days of.
• Led faculty and staff recruitment including contracts, visas, and partnering with search firms

International Organization for which I have served on the Board as Membership Director, Communications Director, Program Director-Elect, and Program Director for national educational confetence.

Columbia, MO

• Managed dept’s. annual $17M budget process, accounting, and human resources functionso Partnered with Director to make the budgeting process more fun in order to better engage the sub-specialty supervisorso Interviewed.
• Advised the Dept. Director and Chairperson regarding department operations
• Developed, maintained, and enhanced positive relationships with internal and external customers including vendors, patients, providers, and staff
• Supported clinical, educational, and research missions

Columbia, MO

• Led multi-disciplinary project team for upgrading IDX/GE registration and scheduling system for Y2K compliance.
• Trained end-users of pilot site
• Evaluated the product to provide consultation to project executives regarding project implementation

Columbia, MO

• Generated and compiled various reports for the Director of Clinic Operations and Practice Managers
• Co-led transition of 10 rural behavioral health centers throughout mid-MO into MU Healthcare
• Co-managed construction and relocation of multiple clinics into new facility
• Developed, maintained, and enhanced positive relationships with internal and external customers including vendors, patients, providers, and staff

Master Of Business Administration (M.B.A.)

Ma, German

Bs, German