Scott Symonds (B.A.) Email & Phone Number

Niagara

St Catharines, Ontario, Canada

Team Leader with reports from 7 Branches and Branch Managers including 35 employees. Managed Operations of these branches including recruitment and retention of employees, employee and customer satisfaction, sales measurement and management including performance review process and performance management, audit and compliance control through regular visits/branch audits achieving 100% passing grades, visits also include operations management to achieve targeted goals set and risk analysis of book of business, change management and asset control to ensure profitable growth.

Hamilton, Ontario

The "Associates" was purchased by Citgroup parent company of CitiFinancial Canada.Associates First Capital was the largest publicly traded finance company in the U.S. with managed assets of over $100 billion and 2,750 offices in Canada and 13 other countries. It was acquired by Citigroup in November of 2000.Managed 13 branches and 80 employees in an area ranging from Orangeville, Brampton, Mississauga, Oakville, Burlington as well as the Hamilton and Niagara area branches. Duties are same as above

Welland, Ontario

Avco Financial Services was purchased by Associates First Capital.In this position, I was responsible for planning and implementing strategies to develop new sources of loan, mortgage and creditor insurance business. Making sound credit decisions and managing delinquency portfolios was the key to profitability and future growth. I was also responsible for the management of staff including training, performance management, goal setting, and related human resource management. My ability to grow the business, control expenses and optimize profitability were of primary importance.