In my role as an IT leader, I bring a strong commitment to excellence and a track record of effectively steering business operations. My focus includes adept management of the Azure estate and the development of sophisticated security practices. I thrive on ensuring the robustness of our IT infrastructure to meet intricate technical demands and exceed customer expectations.My expertise lies in the execution, maintenance, and oversight of an ISO standard-recognized Information Security Management System, specifically ISO27001:2022. This showcases my dedication to upholding the highest standards in information security. Additionally, I've successfully integrated Cyber Security Essentials Plus, bolstering our organization's defenses against evolving cyber threats.In navigating the ever-changing regulatory landscape, I've taken the lead in ensuring compliance with EU GDPR and UK Data Protection regulations. All required documentation was seamlessly implemented in 2023. By combining technical proficiency with a strategic mindset, I consistently drive initiatives to enhance our security postures, empowering the organization to thrive in the dynamic digital landscape.

Leading Cyber and Information Security for an organisation with over 70 sites, ensuring safe, secure systems and working practices are aligned with industry standards.

Leading the business of 50-60 employees, globally distributed, ensuring all IT infrastructure is in place, is stable and secure, to support complex technical needs. Implementing the smooth migration of core business applications from Google Workspace to Microsoft 365. Implementing, maintaining and administering an ISO standard recognised information security management system, ISO27001:2013 and Cyber Security Essentials Plus. EU GDPR and UK Data protection readiness and supporting documentation implemented 2021. Office relocations, and supporting infrastructure delivery and capacity for modern office and hybrid working during and following the global pandemic.Continual evaluation of best practice to support a modern workplace ensuring resiliency against emerging cyber vulnerabilities and threat detection.

Technical operations management including Facilities management, Health and Safety Officer and Service Delivery management - developed and implemented an ITIL framework to ensure SLA's and Service levels were in a continuous improvement cycle, delivering cadence reporting which demonstrated service levels and recommendations to remediate issues allowing their future proofed investment.

Delivering technical services to external customers, both onsite and remotely.In the most part, service desk support consultant roles from 1st line through to 3rd line.