Expert in payments optimization with proprietary data set and toolkit that has earned our clients $4.6B+ to their bottom line. 11 Intellectual Properties around card processing, vendor selection, and payments optimization.Spearheaded the development and management of a pioneering assessment tool (Payometry©), encompassing a unique proprietary data set, comprehensive assessment survey, advanced analytics tool, and a detailed recommendation framework. This innovation directly contributed to realizing over $4.6 billion in profitability for clients.Pioneered a proprietary vendor selection instrument (Calculus©), inclusive of an analytical model and a structured deliverable rubric. This first-of-its-kind tool streamlined the vendor selection process, slashing the average client RFP project duration by 40% and offering a triennial cost comparison across more than 30 distinct categories.Strategically implemented solutions, unique policies and operational procedures that amplified transaction volumes, resulting in a passive revenue surge of over $200 million in unfound revenues, in just 1 year, attributed to increases in Customer Lifetime Value (CLTV) and Decline Recycling.Employed a novel analytical approach, examining both operational and transactional metrics, to devise and roll out custom card processing algorithms, strategies, and functionality. This initiative led to a significant reduction in merchant card declines by approximately 25%.Executed bespoke policies and procedures, stringently adhering to Card Association compliance standards, rules, and regulations. This rigorous approach resulted in a dramatic decrease in merchant chargeback (and fraud) liabilities, with reductions reaching up to 73% within a mere month.Successfully cultivated and leveraged strategic referral partnerships with over 165 financial services vendors, generating an additional annual recurring revenue (ARR) in excess of $170,000 per annum.

E-commerce Revenue Augmentation: Orchestrated the design and deployment of specialized functionalities tailored for both client-owned and vendor-operated processing systems. This strategic initiative directly contributed to unlocking over $250+ million in incremental revenue and profits for a portfolio of 23 distinguished e-commerce, publishing, and technology (SaaS) based merchant clients.Operational Excellence through KPIs: Pioneered the development of a comprehensive suite of Key Performance Indicators (KPIs) dedicated to scrutinizing merchant processing statements. This innovation not only enhanced transparency but also optimized cost management (reduced operational and processing related costs by up to 35%), ensuring financial prudence and operational efficiency.

Spearheaded the conceptualization and execution of industry-renowned Order Management and Payment Processing Systems, which not only set the gold standard in the industry but also directly contributed to an impressive surge of over $20 million in incremental revenue. This monumental achievement was recognized with two prestigious Time Inc. Presidents Awards, underscoring the system's pivotal role in generating $75 million in annual gross revenue.As a key member of the company's Executive Steering Committee, ROI Capital Committee, and Chair of the Project Planning Board, I championed the architecture of a $15 million Software Development Life Cycle (SDLC) framework. This encompassed meticulous oversight of personnel, system functionalities, and profit & loss metrics. My leadership ensured seamless design, project management, quality assurance, testing, systems analysis, application support, and the continuous maintenance of bespoke software solutions.Demonstrated exemplary management skills by directly leading a diverse team of 37 professionals spanning development, project management, system analysis, and quality assurance domains. Additionally, I adeptly managed an offshore consulting team of 12, operating with a robust annual budget of $15 million. Under my stewardship, the teams flawlessly executed over 1,000 projects, consistently rolling out 40 major/minor system releases each year, all while ensuring optimal budgetary and operational efficiency.Technical Background:Oracle database (9i, 10G)Java applications (J2EE / Web Logic) Object Oriented Framework (UML)Service Bus Architecture (SOA)Monitoring Services (Topaz)Project Management Methods (RAD)System architecture and functional familiarity with JSON, Python, and R.Awards and Milestones:2005: ACH Payments2002: Payment Processing System (Time Inc. Presidents Award)2002: SDLC Process Creation2000: Revenue Recouping Applications (The Synapse Group Presidents Award)1999: Reporting Systems

Exit to SeaCoast Publishing in 1995.