- Established the agency's first Policy and Communications unit, which supercharged public outreach and transparency.- Led a team responsible for media relations, digital communications, and strategic public information campaigns and served as the media spokesman.- Advised the agency's director on strategy and navigating the political landscape, emphasizing media handling and crisis communication.- Collaborated with representatives from the offices of the governor, attorney general, secretary of state, state controller and superintendent of public instruction to develop policies for the Idaho State Board of Land Commissioners and the Idaho Department of Lands.- Expanded the agency’s public-facing wildfire communications capabilities by launching innovative online content and forging partnerships with forestry industry leaders, local governments, conservation groups and sportsmen organizations.- Shepherded legislation, administrative rules and policy through political/legislative processes as the agency’s legislative liaison, testified before legislative committees and garnered natural resource industry support for agency initiatives.

- Developed and implemented the agency’s strategic communications plan to increase public awareness of agency operations and student educational achievements.- Managed a team responsible for media relations including press releases, speeches, video production and social media content with emphasis on promoting positive narratives.- Served as Superintendent’s natural resources advisor and representative on issues pertaining to the Idaho State Board of Land Commissioners.

- Provided consulting services for candidates and advocacy projects ranging from full-service management to talent-recruitment, messaging, crisis communications and website development.- Commissioned public opinion polls, analyzed polling data and charted courses of action.- Developed strategic plans, communications plans, fundraising plans and tactical responses.- Authored comprehensive policy initiative platforms.- Wrote speeches, guest opinions, press releases, web content, direct mail copy, email campaign copy, social media posts and managed media interactions as a campaign spokesman.- Managed website design, search engine optimization, content development and advertising.- Managed staff, volunteers, interns, and relationships with key supporters and donors.- Planned campaign events and fundraisers.- Launched interactive web-based grassroots volunteer portals using HTML, PHP and MySQL, and conducted live and internet-based grassroots training sessions for these applications.- Compiled targeted voter contact lists and conducted data analysis for public policy campaigns.

- Supported the service of two Controllers on the Idaho State Board of Land Commissioners.- Served as a member of the Controller’s executive management team, speech writer and led the agency’s legislative review and web development teams.- Acted as the agency’s public information officer, fulfilled public records requests and participated in radio, newspaper and television interviews.- Managed the development and launch of the state’s transparency website, Transparent.Idaho.gov.- Served on the agency’s budget development team and authored the Controller’s formal Joint Finance and Appropriations Committee (JFAC) budget presentations.- Led the crisis-transition team and managed all related communications and media interactions for the office and Controller Jones’ family following her serious automobile accident.

- Wrote speeches for the Governor and Lieutenant Governor and staffed both officials at events.- Fulfilled public records requests within statutory requirements.- Resolved contentious constituent services cases.- Coordinated radio media outreach for House Bill 1 in the extraordinary 2006 legislative session.- Authored the Governor’s executive order requiring agency participation in E-Verify.- Configured constituent services software and provided training and ongoing support for staff.