Consultant
CurrentHealthcare consultant with provider and payor experience, highly experienced with health plan operations.Recent client engagements include: Program Manager for a multi-state Health Plan expanding Medicaid services in Virginia to offer MLTSS and other Waiver Services for high-intensity members. DSNP product implementation support for a regional Medicaid Health Plan expanding into new LOBs. Project Management for a multi-state Behavioral Health Provider… Show more Healthcare consultant with provider and payor experience, highly experienced with health plan operations.Recent client engagements include: Program Manager for a multi-state Health Plan expanding Medicaid services in Virginia to offer MLTSS and other Waiver Services for high-intensity members. DSNP product implementation support for a regional Medicaid Health Plan expanding into new LOBs. Project Management for a multi-state Behavioral Health Provider redesigning Rev Cycle org structure and updating departmental work queue management software capabilities. Business process consulting for a software development project using the Scaled Agile Framework to develop a Configure, Price, & Quote (CPQ) tool for a national health plan. Assessment and business plan development for a product pricing structure overhaul at a non-profit. Assessment and optimization recommendations for a community health system's medical staff agreement negotiation process. Interim Network Contracting Director for a Health System taking full-risk on two new MA Products. Successfully contracted downstream providers in 10 counties to meet CMS adequacy. Assessment and reorg recommendation for an integrated delivery system's downstream provider contracting functions. Workload model assessment for a Sales and Account Management department experiencing substantial growth and struggling to keep pace with volume demands. Conducted current state analysis of pain points and recommended optimal go-forward staffing plan. Implementation lead for a national expansion of a pilot program optimizing B2C engagement at Enrollment events. Developed a comprehensive training program for Provider Relations employees of a managed Medi-Cal health plan that included remedial training for existing employees and a new hire training program for future employees. Show less