Built strong relationships with cross functional stakeholders in Accounts Receivable and Payable,Accounting, Wholesale & Direct Sales channels, Logistics, Warehouse & Supply Chain to clearly defineIT requirements designed to meet business objectives.• Improved remittance processes for A/R utilizing EDI interfaces from Bank and automating thevalidation and application of dealer and customer payments.• Work closely with Business and IT Leadership to understand business & corporate priorities and createand present project roadmap for local, US and external development teams.• Manage and inspire a team of Business Analysts, Project Managers and Developers, managingworkload capacity and planning, maximize talent, and foster professional growth leading to staffpromotions.• Collaborate with local and US development teams to ensure requests are understood by eachdevelopment team, ensuring timelines are met and questions/issues are resolved in a timely manner• Responsible for quality of projects delivered by Development Supervisors and ensure that projectsmeet Canon standards

• Work closely with major stakeholders in Canon Wholesale and Direct Sale divisions to betterunderstand the business operations and systems dependencies, in order to design & develop solutionsto meet business objectives.• For each project, created comprehensive use case, swim lane, state diagrams, and test plans to ensuretraceability to business objectives• Introduced and established a project request process between business units and IT, resulting in apositive user-experience and clear intake/output documents

Received and assigned all tickets to appropriate resources and provide ongoing milestone updates to ITManagement and the related stakeholders• Gather requirements and create technical documentation for system improvement• Worked with business unit leads to prioritize requests and ensure project timelines were met• Review deployments to ensure proper IT and user testing met SOX compliance

Performed thorough technical evaluation and development that automated sell-through/priceprotection rebates that allowed vendors to send EDI data to eliminate duplicate data entry• Troubleshoot identified issues (bugs, user needs etc) and quickly determine root causes and course ofaction to minimize business impact• Led the successful upgrade of iSeries EDI system to ensure current version will continue meet theneeds of Canon’s ERP system and the iSeries operating system• Enhanced design documents through a discovery exercise with business units and produced detailedspecifications that improved user understanding, development requirements and technicalspecifications.

* Led regular meetings with external customers to gather requirements and provide a superior solution to meet business objectives * Delivered training to support teams to ensure that all parties have a holistic view of features available on grandandtoy.com * Responsible for QA/testing of new enhancements prior to release  * Demonstrated expertise in data analysis, finance and accounting principles to provide primary support for order and billing inquiries  * Improved month-end reporting by automating processes to expedite workflow and accuracy * Led project management for the design and implementation of the SharePoint Intranet, delivering the project on-time and on-budget * Researched technical solutions and prepared recommendation to maximize the existing EDI environment.  * Liaison with vendors such as the Ariba Supplier Network, Oracle Supplier Network, Perfect Commerce, SciQuest to ensure orders and invoices are processed automatically

Designed and developed an order consolidation application to improve productivity by consolidatingmultiple orders into a single reference number• Investigate all costing calculation, logic and pricing discrepancies in extremely tight deadlines• Initiated a project to reduce manual cycle count process and worked with end users to design, test androll-out this new process• Created and executed testing plans to complete enhancements to our internal warehousemanagement system for third party warehouse